Carvana: Buy/Sell Used Cars Software

My first time ever writing a review. I told myself I would due to all the bad reviews I read when I first picked up my car, which was on Veterans Day. I received my plates TODAY! It only took a month and that’s that I was nervous something would go wrong because I had moved and had to update my address. I changed my address on app and I called this app to confirm and the gentleman was very nice to me and assured my address was updated for registration. I read several reviews about people not receiving their plates. I am not sure what their situation was but I had no issues. However, my car buying experience was great too. I bought on Tuesday and that Friday was my pick up date. I didn’t have my down payment in my account till Thursday so it delayed my pick up date (which I understand). On my pick up date - my son and my boyfriend go with me and the staff treated us great. Oh and I really enjoyed the whole coin kiosk thing. I test drove it for about 30 mins, got back told them I wanted it, signed paperwork in 5 mins and walked out w my car! My test drive w my family was longer than the time spent at this app. I hate car salesmen, which is the reason I tried out this app. I never thought I’d buy a car lying down watching TV, just like the commercial. 😂 But I did. Thanks this app for a great experience. I will and have recommended you to others.

I have read MANY bad reviews but after going through the process, I feel that the people were at fault for their own experiences. The buying process is the easiest and smoothest process I’ve ever experienced while car searching. We started looking for our vehicle on Tuesday, it was delivered on Friday. We got the car we looked at, there no switch in color or features. It was clean, had a full tank and all of the paperwork was signed within 5 minutes of the test drive. If you hate dealing with dealerships, I would 100% recommend this app. Our next car is going to come from them too. I literally have nothing bad to say. We called customer service several times throughout the week to keep us updated and make sure all of the documentation was correct. They answered every question we had. So if you read bad reviews pay close attention to what they are complaining about. this app is not responsible for you not doing what you are supposed to do.

This was my first purchase with this app and I couldn’t be happier. The process of buying was so simple, I think I may have spent 30 to 45 minutes of my time with everything that needed to be done to get my vehicle. The day of the delivery which was supposed to be at 3pm, I got a call from the delivery driver that they were running behind schedule and wanted to make sure it was ok to delivery a couple of hours later, of course I was fine with that, what’s 2 hours when I saved who knows how many hours and gas while they did everything for me? When the vehicle came I was shown a scratch on the vehicle that the website had already disclosed, honestly if I hadn’t been shown I wouldn’t have even seen. this app has exceeded my expectations. If I could think of any changes it could only be to give themselves a window of delivery time to allow for traffic and unforeseen instances causing delays. I will be recommending this app to anyone I know that’s in the market for a vehicle.