Mercari: Buy. Sell. Easy! Software

It’s a great app overall. If you are looking for an easy way to sell your unwanted items, then this app is for you. You take a picture of the item, post it with the right description, weigh your item and estimate shipping (shipping in this app is sooo much cheaper than shipping it yourself) and they do all the work! I usually sell my items within a week. They charge 10% but its totally worth it. What I like the most about this app is that they protect the buyer and seller. When someone buys your item, they pay upfront. Then once you ship the item and they receive and expect it, they rate you. You then rate them back and get paid. The only thing I don't like is that you don’t receive funds right away. They only deposit the balance once a week (usually after the following monday) so you have to make sure to request a deposit by the Sunday before. Things I would like for them to change when you message buyer/seller, is to add emojis and pictures. They overprotect sometimes and will shut down your message if it contains any words like (“free”, “trade” or personal information like email or phone number. etc.) so There’s no real way to be able to share in a picture a damage or item missing in the messenger portion. However if you do have a damage you can file a claim and they usually take a couple days to contact you back. No funds are release during that time. Anyway overall great app, I’m at almost 100 sales with 100 5 stars 🤗💕

I have done a TON of business through this app. Both buying and selling. Most transactions go smooth, but I have had a couple of issues. Any time I have ever had a problem, I reach out and I have been helped. This last situation deserved a 5 star review. I purchased a shirt from a seller, she waited past the three days to ship it. I asked for a refund on the 4th day and she clicked that she had shipped it. The tracking info never updated and by the 8th day after I purchased, it showed that it had been delivered. I checked and it was apparently picked up in Colorado where the seller lived. this app ended up refunding me my money, but the seller said they had shipped. A few days later, I received the shirt in the mail. I checked tracking and it still said it was delivered in Colorado, nothing further than that. I reached out to the seller to let her know that I got it, and this app. I wanted to make sure she was paid but didn’t know how to go about it since the item had been deactivated. this app thanked me for my honesty and ended up paying for the shirt and told me to keep it or do what I wanted, and also gave me a 5% coupon for my next purchase. I understand things happen, not every transaction will be the same. Some people won’t be happy with the way that things are dealt with...but I have always had great customer service with this app. Easy to sell, easy to buy..I will stay loyal to them because I think they’re great!! Thanks this app!

I joined this app several months ago and have done some buying and selling. I have only good things to say. Even when a seller didn’t respond to a purchase I made on his site, this app backed up its guarantee. That’s why this a great way to shop, if you like doing shopping online! You can do it without the worry of the what if, because you know this app has a guarantee and your money is protected if a seller backs out or if the product is what it was described as or if your unhappy with it in some way. The items I’ve bought have all been exactly what was advertised, I look for sellers who have good reviews. Another great feature this app offers, so that you can feel rest assured with what your getting. Other sellers I’ve bought from have made up for the one who didn’t respond. All very nice, people take pride in their reviews so its motivation to shop quickly in the 3 business days this app allows. And to package nicely ...this app set great standards to achieve. I feel they have thought of most everything. As a seller, they make that easy and provide the shipping labels and clear instructions to help get the best review for yourself as a seller and a happy buyer! They take a fair percentage for the sale. They also have a great team to answer clearly any questions I’ve had about how to use the site. The site is easy to use. So much you can find on here! Glad I found it. Happy Customer here!!