MyCoach app not working? crashes or has problems?

MyCoach Status

Last Updated on 2017-09-14 by Rene Correa

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Common MyCoach Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyCoach app on iOS and Android devices. Solve all MyCoach app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyCoach iPhone Issues and Solutions

MyCoach iOS app crashes, not working, errors
MyCoach iOS app network issues
MyCoach on iOS has black/white screen

MyCoach Android App Issues and Solutions

MyCoach has errors/crashing/not working
MyCoach server network connectivity issues
MyCoach has black screen

MyCoach iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyCoach app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyCoach app crashes or not working on Iphone (iOS):

Close and restart the MyCoach app on iPhone
Update MyCoach app to the Latest Version for iOS
Uninstall and reinstall MyCoach iPhone app
Update your iPhone to the latest iOS version

Fix MyCoach on iPhone unable to connect to server/internet connection issues::

To resolve MyCoach network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyCoach black/white screen (blank screen) on iPhone:

Follow the MyCoach iOS app troubleshooting guide Here →

MyCoach Android App Issues and Solutions

Fix MyCoach not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyCoach app issues:

Force Stop the MyCoach App
1. On android, goto "Settings" » click MyCoach app. » click "Force Stop".

Update MyCoach to the latest version on PlayStore

Clear MyCoach App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyCoach app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyCoach.

Fix MyCoach unable to contact server/ MyCoach internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyCoach » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyCoach » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyCoach on android.

Solve MyCoach black/white screens issue on Android:

Follow the MyCoach android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rene Correa, developers of MyCoach.

About this app

Sistema para atletas e assessoria esportiva para controle de treinamentos para atletas de corrida, ciclismo, natação e triatlhon.