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by Petitepiggy

This is not an app. I wish I read the reviews before I downloaded. It is simply a link to your HR’s sign on screen. But by being this “portal” to your HR site, it creates huge issues when navigating the app. It’s super slow, sometimes won’t load. The aspect ratio is off since the “portal” changes the sizing of the page you clicked to. This is not an intuitive app because it is truly not an app. It’s a joke.

You’ll save yourself a headache (migraine) by simply bookmarking the actual HR site. This “app” has a terrible UI, not friendly to use, takes forever to load, and is cumbersome to use. It’s actually worse than using Safari or Chrome on your phone since it tries to condense the original layout into a phone’s tiny screen. Makes it really hard to read and press the links properly.

I see the developer responded and said they’ll roll out an update later this year. Until then, don’t bother downloading this. It’s a colossal waste of time and huge disappointment. Just bookmark your HR site or “add to home screen.” You’ll need to enter your credentials each time, but that’s the same process as this “app.” But the bookmark will save you tons of time, I promise.

by PS1100

Last update broke things. When you open the app it just brings up a white screen. Was this thing tested before release?

As for when it works...

Just a browser to the web version. Lame. Plus you have to search for your company every time you log in even though it prefills the box. I hate Alight or whatever the name of the day is for these people. Hewitt Aon.... just taking a bad reputation and trying to cover it up. This app is par for the course with them.
Latest update doesn’t even have the items advertised. This app is so pointless. So is Alight.
Can I please go back to the old 401(k) provider? They had an actual app that allowed you to manage your contributions, allocations, well...everything!!!! Such a step backwards. Welcome to 1995.

Update: they said last June that the “app” experience would be released during the summer. It is now February. Typical Alight not living up to promises made. (Almost two years now!!!!)

by Brittanyhoman

Awful. It took 40 minutes to reset passwords and get security codes all so that it can tell me there is a technical error and to try again later. All I’m trying to do is access a w2. Oh and the idea of emailing hr to update your email and hope it’s taken care of in a WEEK?! The employee should own this data!! Seriously FirstAmerican needs Paycom it’s what my company uses and so so soooo much easier plus all in a single database. Wish this was that easy!