XOSS app not working? crashes or has problems?

XOSS Status

Published by on 2023-10-16

XOSS is an "ALL IN ONE" application specialised in Cycling and other outdoor
sports. With XOSS you can do: - Data syncing from verified bike computers.


I have a problem with XOSS

Are you having issues? Select the issue you are having below and provide feedback to XOSS.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
208.3%

Not working
33.3%

Connection
25.0%

Screen
25.0%


Reported Issues: 25 Comments

By александр   1 week ago


Второй раз загрузил приложение Xoss G+ Телефон при включении Bluetooth, пишет: "XOSS G-012228 не разрешает сопряжение". Что нужно сделать. Скачивал приложение на другой телефон, работает отлично, а моему телефону не разрешает сопряжение, пишет - неправильный пароль или PIN-код. Очень прошу мне помочь, пожалуста.

By Leonas   4 weeks ago


email not working i try put password. never answer on Email

By Wiebe Zwart   6 months ago


Good morning, I'f been using Xoss G+ now for a couple of weeks, but I still have problems with several items. 1 I start the computer as explained in the manual, but I don't know if it is really recording. When I press the on/off "SPD" gives speed and cadence, when I press it again to see "AVG" it shows 00 00 00, the same for "MAX" no indications at all. But when I check on my iPhone I see the workouts and I also see it on "Strava" 2 I also use XOSS G+ on my home trainer, but there the results have never been recorded. 3 I use a Suunto cardio meter, but I can't get connected. So I have 3 important problems with the XOSS G+ compute. Technical information: XOSS G+ computer no G-917593 XOSS _VOR_S2052 XOSS_VOR_C8569 I hope you can help me with these 3 points. Kind regards Wiebe Zwart

By Remus Persad   8 months ago


I cannot update firmware

By Graham Young   9 months ago


when i try to download the heart rate monitor to my android phone it works fine, but the Xoss computer does not pick it up. It has been working fine for about 2 years and suddenly stopped working. The cadence sensor is still working fine

By James Nocks   1 year ago


how do I close the app on my android tablet without shutting off the tablet?

By Peter   1 year ago


XOSS connected to phone but not syncing ride to phone.

By Remi   1 year ago


Xoss says email invalid. Tried 2 different ones. Can't login (I did have an account) nor make a new account

By branson   1 year ago


hi i used my xoss g+ and rode for over 50 km the ride definitely was recorded by the xoss however i can’t find anything synced to my phone after ending the ride how do i solve this

By Stuart Luppescu   1 year ago


I just got my XOSS G+, installed the app on my android phone (Pixel 6 running android 13). When I try to sign up (open new account) I get a message saying sign up failed or Request throttled. Without an account I can't use the app, without the app I can't use the cycling computer.

By tatang widjaja   1 year ago


i use xoss G+ with magene heart rate sensor. The problem is the heart rate result is far below the result from samsung galaxy watch. Also the millage gain far bellow. what can i do to resolve this. Thanks

By Charlie Bamford   1 year ago


Same problem as other users - rides not appearing in Strava. I get a "Please check network" error message. Close or Try Again

By Giuseppe Di Renzo   1 year ago


Ciao, dove si trova l aggiornamento? Si play storie non c è

By Carlos   1 year ago


Solved with upgrade to XOSS App version 3.9.0

By Carlos   1 year ago


Same problem here, activities synced no more visibles in app. Last synced activities (yesterday) not uploaded to Strava.

By Peppe   1 year ago


Salve, anche io stesso problema, app non visualizza allenamenti. Soluzioni?

By ernohl   1 year ago


Similar problem like last comment. Synced workouts are no more visible in XOSS app.

By George Schlotthauer   1 year ago


Today while using my XOSS app to record my bike ride. I connected my XOSS app on my Samsung android phone to my Cycplus M1 and everything worked well. One workout was seen and I pressed Sync and waited. It never connected to Strava. This is the first time this has happened since I've been using the app. It said all workouts synced but when I clicked on workouts it said click to synchronize immediately. I clicked on that and it said Syncing but there were no workouts on the screen (it said Go outside to record.....). Yesterday it had many many workouts there to agree with my Strava account. After syncing message stopped I went to Strava and there was nothing there. I then ran a test short workout and the same thing happened. What is wrong?

By Philippe Smet   1 year ago


I am unable to login to XOSS on my Android Phone. error: Wrong username or password. I have tried many times, making sure I use my e-mail and password correctly. but the error persists.

By Juan C Fabian   1 year ago


Xoss app keeps turning on by itself on my phone (samsung galaxy s20+ 5G) and starts recording. Have had to stop recording multiple times now in the past days since using it for the first time to record my ride a few days ago

By Charisse M. Hernan   1 year ago


Xoss app keeps turning on by itself on my phone (samsung note10 lite) and starts recording. Have had to stop recording multiple times now in the past days since using it for the first time to record my ride a few days ago

By CJ   1 year ago


What's going on with the XOSS app this past few days ? XOSS rear 3d replay, keeps staying on loading screen and won't go beyond this, Previously it was fine, firmware all up to date Please help !

By Johan   1 year ago


Can't upload to apps and can't open past data from apps

By Hugh McGuire   1 year ago


Not able to download XOSS app to my Samsung phone. No U.S. on region drop-down.

By brian losert   1 year ago


email not working i try put password. never answer on Email


Common dislikes about XOSS app

- XOSS app (iPhone XS, IOS v14. 8) consistently says “GPS Signal Lost” as soon as I start moving

- Unable to monitor an indoor ride

- None of the settings do anything like disabling auto pause or making it so the screen does not turn off



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Common XOSS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XOSS app on iOS and Android devices. Solve all XOSS app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. XOSS iPhone Issues and Solutions

  2. XOSS Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at XOSS HONG KONG CO., LIMITED, developers of XOSS.


20.51% Contact Match

Developer: XOSS HONG KONG CO., LIMITED

E-Mail: [email protected]

Website: Visit XOSS Website



About this app

GPS track on map, Elevation, Speed, Cadence, Heartrate Charts, Training zone analysis(Heart-rate, Power), and much more is coming! - Sync with other apps like STRAVA, TRAININGPEAKS. - Share with your friends by connecting to Strava and Training Peaks or share your workouts to social media.  Including: this app, CooSpo, CYCPLUS, etc.. - Workouts recording with all the data you need for free: Speed, Cadence, Power, Heart-rate, Elevation, Calories, Distance, Time, etc... - Advanced data analyzing with charts and graphics.  this app is an "ALL IN ONE" application specialised in Cycling and other outdoor sports. - Data syncing from verified bike computers.  More information is available at app.  Follow us on FB and IG: this app. co. 



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