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by An Unhapper User

This app just straight up does not function. You need a private detective just to figure out how it’s supposed work in the first place, and that’s not even counting the myriad of bugs that you encounter along the way. I downloaded it thinking this would be faster than paying for parking at the kiosk, and after 15 minutes of failed attempts to make the app work I ended up giving up and just going back outside to the kiosk to pay. All this app needs to do is let you pay for parking. It feels like they scrapped together a google maps integration and a search box made by two separate people who weren’t allowed to communicate and shipped it with no further testing. I take it back, there was a third guy who was in charge of the login/signup flow, but they didn’t actually know how to work the sms integration and it shows. If you’re at the kiosk waiting for the app to download, just save yourself the trouble and cancel the download and pay there.

by GhettoJedi

First of all, I really really really want this app to work. I commute everyday to a parking lot that uses hangTag. If I can actually use this app, it would save me a few minutes everyday on my commute. So I am a very motivated user.

Unfortunately, this is the worst mobile app I have ever used. It's basically broken every day I use it. Everyday, I pray that the mobile engineers who made this app pushed a fix, or the backend engineers get their servers working, but it never works for me.

The first time I downloaded this app, I couldn't create an account. It just hangs forever and did not create my account. However, the next time I tried to create an account it says the email is already used, so I have to use a different email.

So after having to use a different email, I was able to create an account. But I still can't pay. I tried adding a credit card and it says credit card was successfully added. However, when I try to select the credit card, it doesn't show up. When I try to pay for parking it just says "Retrieving Rates".

I just want this app to work for once. And so far, it never has worked.

by Frequent User Never Again

I never write reviews and if I do they are good. This app has costs me too much money btwn the employees of the parking lot giving me a ticket becase they cant check if I was using the app or not. Leading to a headache of dealing with the ticket. The app can’t even tell if there is an event going on. I was there in the parking lot. I paid and then I was told to leave because only monthly parking was allowed. I received no reimbursement the second time this happened. They didn’t even warn me about the one time reimbursement policy they have when they reimbursed the first time. They should not allow you to pay if there is an event. I use this parking lot 3x a week for my job.