Apivia app not working? crashes or has problems?

Apivia Status

Published by Apivia Mutuelle on 2023-08-31

L'application Apivia vous permet de : - consulter vos remboursements, -
consulter vos garanties, - gérer vos informations personnelles, - envoyer vos
documents : devis optique ou dentaire, décompte assurance maladie, … -
trouver un professionnel de santé à proximité, - contacter un conseiller
Apivia par téléphone ou par e-mail. Exclusivement réservé aux adhérents
Apivia.

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Common Apivia Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Apivia app on iOS and Android devices. Solve all Apivia app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Apivia iPhone Issues and Solutions

Apivia iOS app crashes, not working, errors
Apivia iOS app network issues
Apivia on iOS has black/white screen

Apivia Android App Issues and Solutions

Apivia has errors/crashing/not working
Apivia server network connectivity issues
Apivia has black screen

Apivia iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Apivia app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Apivia app crashes or not working on Iphone (iOS):

Close and restart the Apivia app on iPhone
Update Apivia app to the Latest Version for iOS
Uninstall and reinstall Apivia iPhone app
Update your iPhone to the latest iOS version

Fix Apivia on iPhone unable to connect to server/internet connection issues::

To resolve Apivia network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Apivia black/white screen (blank screen) on iPhone:

Follow the Apivia iOS app troubleshooting guide Here →

Apivia Android App Issues and Solutions

Fix Apivia not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Apivia app issues:

Force Stop the Apivia App
1. On android, goto "Settings" » click Apivia app. » click "Force Stop".

Update Apivia to the latest version on PlayStore

Clear Apivia App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Apivia app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Apivia.

Fix Apivia unable to contact server/ Apivia internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Apivia » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Apivia » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Apivia on android.

Solve Apivia black/white screens issue on Android:

Follow the Apivia android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apivia Mutuelle, developers of Apivia.

100% Contact Match

Developer: Apivia groupe Macif

E-Mail: [email protected]

Website: Visit Apivia Website

About this app

- contacter un conseiller this app par téléphone ou par e-mail.