Contact Lockly Vault Support
Company Name: PIN GENIE LIMITED
About: PIN Genie Vault is the #1 vault in the market to encrypt, protect, safeguard and
share your secret photo album, password and other private files.
It is the
most advanced all-in-one vault that secures private files including secret photo
album, password, videos, voice memos, logins, notes, etc.
Lockly Vault Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: cs_locker@pin-genie.com
Verified email ✔✔
E-Mail: developer@pin-genie.com
Website: 🌍 Visit LOCKLY Website
Privacy Policy: https://lockly.com/pages/privacy-policy
Developer: PIN Genie Inc.
Privacy & Terms:
https://www.facebook.com/pingenielockerofficial
3 Most reported problems 😔💔
Poor customer support & buggy
by Paul USA 2012
I bought the premium package for a year & when it renewed the app never recognized my purchase, so I could not create new codes. Then support could not help me get back in - even after giving me a token for it. Now the app just crashes on my iPhone whenever I try to open it. Using LastPass now—wish I could get into PinGenie to pull out old passwords.
Seriously?
by Gmania69
Last update over two years ago? Last review three years ago? Last positive review four years ago? I won’t waste my time opening it. 🤦🏼♂️
Icloud
by Tlt203
Yeb, I synchronized my photos to my icloud and guess what? When I want to deleted them, I could not. So now I am wasting over 3gb of my icloud storage and still can not delete the photos.
Have a Problem with Lockly Vault? Report Issue
Why should I report an Issue with Lockly Vault?
- Pulling issues faced by users like you is a good way to draw attention of Lockly Vault to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lockly Vault customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lockly Vault.
