Contact uTalk Support

I contacted them once I realized this app was not for me. They asked for my email so I provided it. They emailed me back and said they couldn’t find that email so I sent the last 4 of my card number I used and they stopped responding. I later screen shot my email I used to sign up for the and the card number and asked if they received my first email. No response back from them. I emailed them again today this morning asking if they received the email or able to locate the card I used. Here we are at 1:33 pm and still no response from them. This is giving me scam vibes. I’m really upset

I bought a subscription. The app still requires that I buy uCoins to access the data the subscription was for. They also tell you that you get upgraded customer support if you buy a subscription. I got a link to their general support site on the web with an email form to fill out. Yeah, that’s not upgraded customer service by any stretch of the imagination. I logged out of the app. I logged back in. I erased my customer information. I logged back in. Nothing. Every time I try to access the content I get directed to buy uCoins. I don’t know if it’s a scam or what, but don’t buy a subscription.

The potential is here. However, learning Thai language there are subtleties between male and female responses. This app will NOT allow a user to select either only male or only female responses making it totally useless and counter productive. For some languages strongly consider other alternatives prior to purchasing uTalk. Update :: The developer disagrees that the user should have a choice. Again, this attitude shows the reason why there is a weakness in the app regarding the Thai language as far as this user goes. Plus the developer asked for a higher rating. Go figure.