Contact zTrip Support
Published by zTrip INC on 2023-12-06 About: zTrip
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How to Contact zTrip Customer Service/Support
Listed below are our top recommendations on how to get in contact with zTrip. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact zTrip. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of zTrip INC
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Developer: zTrip Developer
E-Mail: [email protected]
Website: Visit zTrip Website
Reported Issues: 4 Comments
By Eda Sharon Williams
8 months agoHave tried several times to reach someone about my problem. This is what happened : Contacted Z trip for transportation to NKC Hospital for Dr visit on 7-19. No problem with pick-up but at the end of trip driver asked for $83.10 !! I replied that BC BS Blue Bucks would take care of bill. Driver told me that they were not part of program and I would have to pay. Later when I Called BC to find a way home BC replied that the trip was covered and the driver was wrong to demand money from me. At this time I would appreciate a refund of the $85.00 I gave the driver. If you have questions for me, please call 816-879-8482 this is a anew phone # that you do not have on file. Ride was on 7-19 . Thanks for your help. I hope we can get this settled.
By kidding me to no end
This Company is a Joke!! With A capitol “J”
I can’t even rightly give them 1 star, but it was my only option. We scheduled them to pick up a group of 10 to shuttle us to an event and pick us up and they didn’t show up on time nor with enough vehicles. We schedule two vehicles and only one showed up……30 minutes late to boot. And not only did they not show up to pick us up to drive us to the event, they failed to come pick us up at the conclusion of then event. This company is completely undependable and should be ashamed to call themselves anything but a fraud. You will be stranded if you chose to use this company. Don’t book anything with this company unless you want to be looking for an alternative to get you to your destination. We had to bargain our way to find a way home because they left us standed in the middle of nowhere….literally.
By Jenie Lou
The app is worse than useless
I tried it twice. The first time I requested a pick up at a later time, but this information didn’t make it to the driver, who showed up a half an hour early. The second time I tried it, the driver was sent to the drop off location to pick up the passenger. in both cases after I submitted my request, the screen on the app just kept going and going saying that they were looking for a driver. In both instances I called the company to see if the problem was with the app. In both cases the the ride had been booked but the app didn’t tell me that it had. It would really be best for everyone if they just remove this app until they can actually make it work. it’s frustrating for the passengers for the drivers and I’m sure the company is losing money because of this awful app.
By keeks1384
Should be renamed “ do I feel it giving you a ride”
I’m not even giving them the satisfaction of calling them a business or a company and I’m amazed they able to pretend that they are. You book a ride and think you have transportation on the way and nobody ever shows up. If you dare call “customer service” which is really just people that have no idea what they are doing they will tell you they are sending a car and again no one will show. From the person that owns this building to the people that you talk to and the people that accept your ride request and then just cancel it without even letting the customer know SHOULD ALL BE ASHAMED OF THEMSELVES!!!!!! Do not download this app or use zTrip
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- Pulling issues faced by users like you is a good way to draw attention of zTrip to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a zTrip customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using zTrip.
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