Contact Vacasa - Vacation Rentals

Contact Vacasa Support


Company Name:

About: Vacasa is a vacation rental management company that helps homeowners buy, manage, and sell their
vacation homes.

Headquarters: Portland, Oregon, United States.



Vacasa Customer Service 👿🤬😡😠💢😤

Vacasa - Vacation Rentals Contact Information

Listed below are our top recommendations on how to get in contact with Vacasa - Vacation Rentals. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Vacasa - Vacation Rentals. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 8 Customer Service Reviews 😭😔💔

4.8 out of 5
Brucejloughlin
2023-07-07

Regarding rental at 69 Crowes Purchase Rd. Yard a mess with shrubs overgrown with weeds, lawn infrequently mowed, up to 4 dogs barking incessantly, up to 7 cars with thee on the lawn. This is not a rental neighborhood and the owner has not been there for close to a year plus he is disliked by all the neighbors. Nothing "illegal" but a general eyesore. Can you do anything or are we just stuck with it.?

Debra S Oldham
2023-06-23

We r staying at a VACASA managed property in September 2023. I just visited the house and found it in disarray. Not sure how to correct these problems before we arrive in September 2023. Just saw a recent review of this property (see below) and it had the same issues as we saw of the house when we visited recently. This home is very expensive to rent and should be well maintained (as in the pictures) Krista K.Jun 2023 Christine W.Jun 2023 Pros- Size-great-totally met our needs. Pool- size was fantastic and having it heated was even better! The views from the top deck and the seating on the top deck was great. Cons- Overall this home is not at all as it is advertised in photos. I’m not sure if it’s the property manager or the owner. But the home is not maintained well. For what we paid the quality is just not there.

Melody Toups
2023-01-19

I would like to find out a breakdown of the very high fees that Vacasa is charging. What exactly are they for? They are almost half of just the rental fees. Thank You, Melody Toups

Cameron Capps
2023-01-06

Address 1828 Fletcher St Houston TX is a nuisance property. Tenants do not abide by neighborhood parking rules, noise rules, security gates left open, blocking entry in to complex for residents, leaving trash, etc... This house is an ongoing issue for the neighborhood. Several complaints have been called in already, and the police were contacted earlier this week. The owner of the home was contacted, but no change in activity has been seen. Owner is refusing to respond to messages now. We need help in getting this property under control. They are not following neighborhood rules and hoa guidelines. We need help from your company in getting this owner to comply so everyone can get along in as friendly neighbors as it should be. Thank you

Randall Agee
2022-02-18

Downloaded the app. Cannot create an account. ________________________________________ Almost done! Click the button below to verify your email address and create your account. Create Your Account ________________________________________ Vacasa - 850 NW 13th Ave, Portland, OR 97209 USA When I respond to the email from Vacasa by clicking on the "create your account" button I get this. Wrong Link You have clicked on an invalid link. Please make sure that you have typed the link correctly. If are copying this link from a mail reader please ensure that you have copied all the lines in the link.

Fraud!! Renters be aware!!!

2022-04-27

by Construction Alert

We are renting a house in Fire Island at 137 Ocean Bay Blvd in Ocean Bay Park and found the house in the middel of a construction site with construction going on 24/7. Bulldozers digging and jack hammering all night long. We don’t have beach access as was advertised. This construction was not mentioned in Vacasa’s ad, even though we found out it has been going on for a long time. The police informed us that there are no construction restrictions because the beach is state land and therefor construction can continue ALL NIGHT LONG. We haven’t been able to sleep since we arrived and VACASA is unresponsive. We have emailed several times. No reply. Calling failed due to insane wait hours.
Don’t rent with Vacasa and don’t rent this property. Vacasa makes it difficult to submit a review. The only review for this property is clearly presented by Vacasa itself.
This is the only way to warn others who are about to be duped.

House very dirty

2022-05-04

by Bethresponseplease

Hello we checked into our house today and are very disappointed. The sheets are dirty, the garbage cans are overflowing, someone has thrown up in the downstairs bathroom and it wasn’t cleaned up well before we arrived and there were many fruit flies covering the toilet seat. The house was not locked upon arrival. The previous guest clearly had a party here. There is a large spill, wine, pee or vomit that was cleaned on the rug before we arrived and was sopping wet. The pool was not chemically balanced when we arrived so we personally had to put new chemicals in. Overall with coronavirus going on we do not feel like this was the clean and safe environment we were looking for. We have tried calling vacasa but haven’t had anyone answer after 30 min wait. I have pictures I would like to share. Please reach out to me.

Skewed reviews!!

2022-05-11

by Stephanie Is Frustrated

This app is a joke. We stayed at a horrible rental that had hundreds of great reviews and it was a complete dump, nothing like the pictures and we had chemical burns from the hot tub. We didn’t ask for our money back or anything in return other than to write an honest review of the house. We have fought for weeks to just have our review posted and we have just gone round and round with this company. BUYERS BEWARE! This company doesn’t let you post an honest review of subpar rentals!!!! I’m sure that the good reviews are from paid individuals. We aren’t finicky. I travel for a living and have stayed in rentals all over the globe. There’s no way that we are the only ones.


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