Canvas Teacher app not working? crashes or has problems?

Canvas Teacher Status

Published by Instructure Inc. on 2023-11-27

Time is a teacher’s most valuable resource. Save time and use Canvas more
efficiently from your mobile device with Canvas Teacher.

I have a problem with Canvas Teacher

Are you having issues? Select the issue you are having below and provide feedback to Canvas Teacher.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Denise Beck 1 year ago

I was able to fix my grading issue. It was a mistake on my part.

By Denise Beck 1 year ago

The teacher app is not allowing me to record a grade other than zero. I can see their work and send a comment, but it will not let me change the grade from zero. This is happening on both my iPhone and iPad. I just recently updated my iPad to the most recent operating system, and I reinstalled the app. I would appreciate any help you can give me.

Common dislikes about Canvas Teacher app

- Tiny input text box does not auto-scroll properly

- Cannot copy/paste a link to a helpful external reference

- Fails to save the last annotations or erasures made on papers

- Constant gaslighting by Instructure support

- Claimed it was a problem with the Apple Pencil

Have a Problem with Canvas Teacher? Report Issue

Common Canvas Teacher Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Canvas Teacher app on iOS and Android devices. Solve all Canvas Teacher app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Canvas Teacher iPhone Issues and Solutions

Canvas Teacher iOS app crashes, not working, errors
Canvas Teacher iOS app network issues
Canvas Teacher on iOS has black/white screen

Canvas Teacher Android App Issues and Solutions

Canvas Teacher has errors/crashing/not working
Canvas Teacher server network connectivity issues
Canvas Teacher has black screen

Canvas Teacher iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Canvas Teacher app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Canvas Teacher app crashes or not working on Iphone (iOS):

Close and restart the Canvas Teacher app on iPhone
Update Canvas Teacher app to the Latest Version for iOS
Uninstall and reinstall Canvas Teacher iPhone app
Update your iPhone to the latest iOS version

Fix Canvas Teacher on iPhone unable to connect to server/internet connection issues::

To resolve Canvas Teacher network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Canvas Teacher black/white screen (blank screen) on iPhone:

Follow the Canvas Teacher iOS app troubleshooting guide Here →

Canvas Teacher Android App Issues and Solutions

Fix Canvas Teacher not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Canvas Teacher app issues:

Force Stop the Canvas Teacher App
1. On android, goto "Settings" » click Canvas Teacher app. » click "Force Stop".

Update Canvas Teacher to the latest version on PlayStore

Clear Canvas Teacher App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Canvas Teacher app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Canvas Teacher.

Fix Canvas Teacher unable to contact server/ Canvas Teacher internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Canvas Teacher » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Canvas Teacher » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Canvas Teacher on android.

Solve Canvas Teacher black/white screens issue on Android:

Follow the Canvas Teacher android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Instructure Inc., developers of Canvas Teacher.

100% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Canvas Teacher Website

64.29% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Instructure Website

About this app

Canvas Teacher allows teachers to facilitate their courses on the go, both inside and outside the classroom. • GRADING: Browse submissions and provide feedback to your students with a new and improved mobile SpeedGrader embedded in CanvasTeacher. • COMMUNICATING: Send announcements and messages (including "Message Students Who.. ". ), and participate in course discussions from the palm of your hand. • UPDATING: Need to change a due date? Canvas Teacher allows you to update your course content. Save time and use Canvas more efficiently from your mobile device with Canvas Teacher. Time is a teacher’s most valuable resource. Or publish an assignment? Or fix a misspelling? Canvas Teacher is the perfect mobile Canvas companion for course facilitation!