Contact Video Editor Support

by Wapo Laguti

This is just yet another garbage app, apparently. Why? If the saving process is longer than the ad, it stops saving when the ad stops, even if by just one second! If the ad is the longer, it won’t save either. It ONLY saves when the process of saving is EXACTLY the same as the length of the ad. Note: in almost every app where there’s a problem, including this one, the problem itself lies in the integration of the ads with the programming. And there aren’t enough incentives for the devs to ever REALLY fix things, as the advertisers control the process, and they get paid/possibly rich regardless. Maybe this is an INCREDIBLY bad arrangement to start with (for the actual development of apps, not the advertisers, who are surely quite fine with it). It’s a racket! Something to think about.

by Kyber ITunes

I liked this app to begin with and would give higher rating than 1 star, if the video editor watermark logo didn’t apply to all of my videos. I don’t know why at some point it started adding the Video Editor logo watermark to everything even though I have paid?! I can’t fix it and have tried messaging this app but still no luck. So until it’s fix I will not be using this and had to cancel it as I rather not have their logo on my videos.

Hope this is resolved soon. If it is fixed I’ll happily update my review and rating as well as renew my subscription.

by FBIMember

I have fully edited videos that won’t save, the app just keeps saying network error if I try to send feedback… extremely mad because I have fully edited 15 minute videos that may now be garbage because of a stupid app! I’m livid, don’t get this if you actually want to have to save your footage. I’m having to screen record everything just to make sure I don’t lose it. Then I’ll have to use a different app just to re-edit it…. If anyone sees this from the company, I paid money for this. I need help!