AT&T Photo Storage app not working? crashes or has problems?

AT&T Photo Storage Status
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15 User reports:
App has problems
 User reports 15

⚠️ Most reported problems ⚠️
Not working
52.4%

Something else
28.6%

Photo/Video
14.3%

Login
4.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 6 Reported Issues:

S
Simone 2024-01-15

AT&T photo storage app freezes and I cannot get it to finish storing my photos. HELP!!!!

K
K 2023-06-29

I am experiencing the same as reported earlier. I see grey blocks and ALWAYS have pictures needing uploading. How can I get my pictures back. These are the ones I deleted off my device to save room?! HELP!

J
Johnny Mcgarrah 2023-06-14

I cant back up any photos and some that are backed up are becoming gray blocks. Websites say uninstall and reinstall the app but will i lose all photos ?

D
DAWN M. ALLEY 2023-04-28

when trying to download my pics, it doesn't save them all. I constantly show a number of photos being backed up. Right now, I'm waiting on 459 photos

⚠️ Troubleshoot | Report Issue ⚠️
B
Bill 2022-10-30

Have iphone14 pro Using the att photo app I have 594 photos. The app gets to 592 and just keeps trying. The only way to stop the app is to remove it. Have tried several times same result. Have reinstalled the app, turned phone off and back on nothing works Any suggestions?

S
Stanley Sleeper 2022-09-16

I have a new phone that does not support my Memory card. Memory card has been removed from old phone and is now in a computer. I would like to transfer my photos from old memory card to photo storage via web interface. Please provide instructions on how to complete task. Stan

Showing 1-6 of 6 reported issues:

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Common AT&T Photo Storage Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. AT&T Photo Storage iPhone Issues and Solutions

  2. AT&T Photo Storage Android App Issues and Solutions


  Contact Support

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Contact e-Mail: PhotoStorageAppSupport@att.com


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Developer: AT&T Services, Inc.




‼️ Outages Happening Right Now

  • Apr 06, 2025, 12:58 AM

    a user from Woodland Hills, United States reported problems with AT&T Photo Storage : Not working

  • Mar 22, 2025, 05:45 AM

    a user from Philadelphia, United States reported problems with AT&T Photo Storage : Photo/Video

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