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When you access the training program from the app, the progress indicator does not truly indicate where it will take you to. And, it’s not consistent. I was reading through the course and it kept taking me to the “last seen page“ which was several chapters prior. Allegedly the progress is being tracked correctly, it’s just not working right in the app. Frustrating to say the least. At one point it did actually catch up and move me to the correct last page, but then it reverted back to what it was doing before. I have a tough time telling students how great and wonderful the app is when there are very obvious problems with it, and they don’t seem overly intent on fixing them. I should add, this behavior exists even if you do a manual synchronization from within the app. According to their support response it can take up to 24 hours to synchronize the progress, but even this is inconsistent, not to mention pretty unacceptable considering that just about any other app (e.g. bank apps) can synchronize immediately. So it’s not like it’s an impossible problem to solve.

The dive log portion of this app is what I was most interested in when downloading it to use with my quad dive computer. It is very buggy. The app kept timing out when downloading dives. Then when inputting info in it would not let me enter the correct numbers to my ending cylinder pressure. The backspace key went straight to “are you sure you want to cancel this dive?” It asks for email addresses of my dive buddy and if I put nothing in it won’t take the entry. I typed in “no idea” and it accepted that!!! This is a very poorly thought out app and clearly needs to be done with divers input. I use my quad as a secondary computer and am glad that I don’t rely on it for uploading dive data. The true data is saved to my computer from my Oceanic Geo 2. Very disappointed in this. Wish I could give a better review.

Sadly, this new and awful app makes taking SSI courses harder rather than easier. It randomly defaults back to the beginning of trainings instead of saving a place, does not show progress of material already covered, although it claims to. Also tends to hand during training content downloads and freeze when loading content. In common with the old app, there is no way to verify log entries of dives taken with PADI buddies or instructors. SSI is the minority, not the whole world. Yet SSI insists on ignoring this reality. The frustrations this causes, as well as the worse than before app, have actually tempted me leave SSI and recertify elsewhere.