Contact Atlanta United Support

Judging from the structure of the app, it looks like they made changes to integrate better with Ticketmaster? That one thing seems to work better or at least the same as before. Everything else I’ve tried in the new app is worse. And the one big problem with old app, not being able to see the lineup once the game is in-progress, didn’t get fixed. In fact I’m not sure you could see the lineup in the app at all, even before the game started. Also, really would be better if you let me transfer tickets from apple wallet directly to other people using Apple Wallet.

I am not sure what level of QA this new version of the app went thru, if any at all? The old app from last season worked great, so I downloaded the update expecting some new functionality, when it first opened it was slow and not a great experience. I thought that I would leave it for a few days, and I tried again today, all I get is a white screen. Just to be sure it’s not just my phone, my wife tried hers as well, another white screen. We have come to expect great things from Atlanta United, and unfortunately this app is not one of them.

I can login to my account via desktop, I can login to my TM. Can I log in to my TM account through the ATLUTD app? Noooooooope. It’s trash. Happens every year, and every year there is a new way it’s fixed. No tech support for either. Rated: Frank DeBoer. Looks impressive, do not sign! *EDIT: Instead of having a dialogue here, you can cross reference my name to the STH db to get in contact. Dedicated channels for developed feedback are not available. If you want me to help PO, give me a way to write my own story for your sprint board. With that said the only MVP feature is syncing TM and ATLUTD accounts to access tickets on game day. This always must work! If you can’t do that there is no need for the app! It not an engagement platform, its a marketing vehicle.