Spend Clarity Enterprise Reviews

Dear Visa team,

Letting you know that ever since the last update was released every time I want to upload a receipt app closes and takes me to the home screen of the phone. Receipt does get uploaded but I have to open twice SpendClarityEnterprise to do only one expense(!!!) I had 20 expenses an hour ago so I had to open 40 times SpendClarityEnterprise ... I am using iPhone 6s. Never had this issue in the past. Hoping this can be fixed. It worked amazing until last week. Appreciate you support.

User experience is convoluted, confusing, requires way too many steps to accomplish a basic task, for both regular users and supervisors (transaction approvers). Locating required project and expense codes is difficult, and people tend to mis-code because they’re just tired of the searching hassle. Two-factor security login is also strangely implemented and resulting in frequent lockouts. Co-workers and I hate this thing. We’ve been using it for a couple of years now. Two major app updates in that time, but no real improvements.

System is slow, always waiting. Doesn’t recognize my password or authentication procedure so have to re-enter multiple times, then it kicks me out. My administrator has witnessed it without solutions. I thought the system was going to make my life easier, but it has been the opposite. Wish my company would go back to paper expense reports.

I will change this to 5 stars when someone can tell me how to remove the old pictures of receipts that I do not need anymore. I was told they would fall off after 30 days but they are still there. It’s annoying. Uninstalling SpendClarityEnterprise and downloading it again did not get rid of them.

I was using SpendClarityEnterprise on my antiquated iphone7. It worked flawlessly. Now that I have upgraded to the iphone 11pro I have nothing but problems. Image uploading takes forever if it even completes. Then if it does upload I cannot link the image and constantly receive a “cant communicate with the server” notification. Of course you do understand the intent of your app is to make things easier for those living “on the go”? Please exterminate these bugs.

SpendClarityEnterprise is not very helpful. Most of the time receipts fail to upload and are lost to oblivion. SpendClarityEnterprise also is missing accounts (at least for me). It only shows the current pending charges, but will not allow you to go edit charges you have already submitted.

Overall the only positive of SpendClarityEnterprise is not having to use two factor authentication as on the website.

Disappointing. It takes way too long to do anything and it's only half the process. You can't submit the claims all on SpendClarityEnterprise . You can only add receipts. Also why now does it just make grey boxes where my added photos should be? It's frustrating to try to add pictures of receipts. It used to work well. Now it's terrible.

Waiting for expenses to post, having to check daily is a pain. Badge notifications would be very helpful, any chance they could be added?

Ive been using SpendClarityEnterprise for work for many months now and it’s gotten to the point that after every single action i take SpendClarityEnterprise crashes. SpendClarityEnterprise is riddled with bugs and is slow to do anything. Possibly the most annoying thing is that SpendClarityEnterprise makes me change my password every 3 weeks for some unknown reason.

I’ve spent about an hour trying to figure out how to submit an expense report for $7. I was paid much more than that to waste my time on SpendClarityEnterprise and it’s accompanying website. No company that cares about it’s employees using their time in a profitable manner should use a tool that is so unbearably useless.

UX is counter-intuitive and inefficient. Simple actions take three clicks in three different places, while for other functions, it happens without any. Receipt uploads often fail.

But, it does a decent job recognizing receipts.

With an update to 2020 UX, it’s be a useful and decent expense app.

Works for me, but push notifications or badge do not work. Would be nice to get a notification when a new expense is ready to submit.

Terrible app. Needs major stability improvements. Always crashing or unable to log in. Consistently shows error messages and prevents me from logging in. Save yourself the headache and just use your web browser.

Keep locking accounts out, not loading photos

I was forced to move to SpendClarityEnterprise for work and it does not function smoothly. Very buggy, slow and just not well thought out. Much better options are available.

How do you load a cash expense ???????? This is an updated version of my last and I cannot figure out. All I can access is my corporate expenses????

Tried for two days now. Unable to upload my receipts. Gives me a No Connection error but I can still access everything else in my account. Please Fix!!

I input the new password and meet all the rules (upper and lower case and number, etc) but the “OK “ does not light up. The cancel light up but I don’t want to cancel.
I tried more than three times, I even reinstall SpendClarityEnterprise and starts over.

Server always slow or down. Difficult to upload receipts, get pics on d/t server issues. Time consuming. Things have a way of going *poof* and I get kicked off.

When do we get FaceID login? Come on other banking apps use this. Tired of entering password all the time.