Scent Marketing app not working? crashes or has problems?

Scent Marketing Status

Last Updated on 2024-10-30 by gao xiaoyang

I have a problem with Scent Marketing

Are you having issues? Select the issue you are having below and provide feedback to Scent Marketing.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Connection

57.1%

Something else

42.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Scent Marketing Problems 😠👌🔥

- After setting up for the first time, I went back to the app to modify the timing and I haven’t been able to pass the log in portion.

- The app is awful and extremely frustrating.

- It gets stuck on the login page and you can’t do anything about it.

- My diffuser hasn’t been working in over a month due to the app.

3 Reported Issues: 😵🆘🛟🚨📢

Brock Fulton

2023-12-04

When using the app, it does not save changes. I make changes, press save, but nothing happens. When I go back later to check, the default is on and set to level 1 again. I have uninstalled and reinstalled and I have followed the force stop directions on this site. Please advise how I can set it and forget it and it will continue working. Thanks!

Brock Fulton

2023-12-04

John Johnson

2022-03-16

I have 2 devices, one light turns on but not working after 2 months of working, one works fine. Went to app and it says device not found.

Showing 1-3 of 3

Have a Problem with Scent Marketing? Report Issue

Common Scent Marketing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scent Marketing app on iOS and Android devices. Solve all Scent Marketing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scent Marketing iPhone Issues and Solutions

Scent Marketing iOS app crashes, not working, errors
Scent Marketing iOS app network issues
Scent Marketing on iOS has black/white screen

Scent Marketing Android App Issues and Solutions

Scent Marketing has errors/crashing/not working
Scent Marketing server network connectivity issues
Scent Marketing has black screen

Scent Marketing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scent Marketing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scent Marketing app crashes or not working on Iphone (iOS):

Close and restart the Scent Marketing app on iPhone
Update Scent Marketing app to the Latest Version for iOS
Uninstall and reinstall Scent Marketing iPhone app
Update your iPhone to the latest iOS version

Fix Scent Marketing on iPhone unable to connect to server/internet connection issues::

To resolve Scent Marketing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scent Marketing black/white screen (blank screen) on iPhone:

Follow the Scent Marketing iOS app troubleshooting guide Here →

Scent Marketing Android App Issues and Solutions

Fix Scent Marketing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scent Marketing app issues:

Force Stop the Scent Marketing App
1. On android, goto "Settings" » click Scent Marketing app. » click "Force Stop".

Update Scent Marketing to the latest version on PlayStore

Clear Scent Marketing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scent Marketing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scent Marketing.

Fix Scent Marketing unable to contact server/ Scent Marketing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scent Marketing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scent Marketing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scent Marketing on android.

Solve Scent Marketing black/white screens issue on Android:

Follow the Scent Marketing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at gao xiaoyang, developers of Scent Marketing.

About this app

ScentMarketing is a smart controling system which is aim at Bluetooth controling series products, you can entirely enjoy the awesome emotional and memorable scent atmosphere by moving your fingers.