To app not working? crashes or has problems?

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Last Updated on 2024-10-07 by Toby Technology Limited, Hong Kong SAR

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Summary of To Problems 😠👌🔥

- Lacks English settings for Taiwan region, limiting usability for some users

- Communication UI/UX can be frustrating and confusing for some users

- Users are forced to pay for certain interactions, which may feel unnecessary or unfair

- Some users have reported issues with account deletion and unwanted messages, potentially compromising privacy and security.

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Common To Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot To app on iOS and Android devices. Solve all To app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

To iPhone Issues and Solutions

To iOS app crashes, not working, errors
To iOS app network issues
To on iOS has black/white screen

To Android App Issues and Solutions

To has errors/crashing/not working
To server network connectivity issues
To has black screen

To iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever To app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix To app crashes or not working on Iphone (iOS):

Close and restart the To app on iPhone
Update To app to the Latest Version for iOS
Uninstall and reinstall To iPhone app
Update your iPhone to the latest iOS version

Fix To on iPhone unable to connect to server/internet connection issues::

To resolve To network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix To black/white screen (blank screen) on iPhone:

Follow the To iOS app troubleshooting guide Here →

To Android App Issues and Solutions

Fix To not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent To app issues:

Force Stop the To App
1. On android, goto "Settings" » click To app. » click "Force Stop".

Update To to the latest version on PlayStore

Clear To App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "To app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch To.

Fix To unable to contact server/ To internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click To » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got To » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch To on android.

Solve To black/white screens issue on Android:

Follow the To android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Toby Technology Limited, Hong Kong SAR, developers of To.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Toby Website

Privacy Policy: https://www.hellotoby.com/en/privacy

Developer: Toby Technology

About this app

You can book the services you need directly in this app, and our trained professional team will come home to provide you with the best quality service. this app collects all Hong Kong massage shops, nail salons, hair salons, and facial centers, and provides you with the latest information, user reviews, and discounts. Download this app to find the best quality service. *New users can enjoy a $30 off with coupon code "APPONLY" when placing an order with Toby . this app is the largest lifestyle service marketplace in Hong Kong. Anyone who has any service needs in life, we can contact suitable service pros or merchants for you to provide the best quality service. You can compare their profiles, check service items and quotes, contact them directly, and finally choose the one that suits you best. Based on your service requirements, this app will match you with the right Pros instantly. From household cleaning to elderly care, formaldehyde removal to air-conditioning cleaning, we take care of your home in an all-round way. You can book your favorite shops or purchase deals through this app easily. Browse more than 20,000 images at any time to get decoration inspiration. You can even make an appointment with this app's free decoration consultant. We will recommend 3 decoration & design companies and provide quotations for you, and follow up for you throughout the process to prevent unfinished refurbishment.