ClickUp app not working? crashes or has problems?

ClickUp Status

Last Updated on 2019-08-14 by Mango Technologies, Inc.

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Common ClickUp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ClickUp app on iOS and Android devices. Solve all ClickUp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ClickUp iPhone Issues and Solutions

ClickUp iOS app crashes, not working, errors
ClickUp iOS app network issues
ClickUp on iOS has black/white screen

ClickUp Android App Issues and Solutions

ClickUp has errors/crashing/not working
ClickUp server network connectivity issues
ClickUp has black screen

ClickUp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ClickUp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ClickUp app crashes or not working on Iphone (iOS):

Close and restart the ClickUp app on iPhone
Update ClickUp app to the Latest Version for iOS
Uninstall and reinstall ClickUp iPhone app
Update your iPhone to the latest iOS version

Fix ClickUp on iPhone unable to connect to server/internet connection issues::

To resolve ClickUp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ClickUp black/white screen (blank screen) on iPhone:

Follow the ClickUp iOS app troubleshooting guide Here →

ClickUp Android App Issues and Solutions

Fix ClickUp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ClickUp app issues:

Force Stop the ClickUp App
1. On android, goto "Settings" » click ClickUp app. » click "Force Stop".

Update ClickUp to the latest version on PlayStore

Clear ClickUp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ClickUp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ClickUp.

Fix ClickUp unable to contact server/ ClickUp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ClickUp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ClickUp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ClickUp on android.

Solve ClickUp black/white screens issue on Android:

Follow the ClickUp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mango Technologies, Inc., developers of ClickUp.

About this app

More than just task management - this app offers notes, reminders, goals, calendar, scheduling, and even an inbox. Fully customizable, this app works for every type of team, so all teams can use the same app to plan, organize, and collaborate. this app is a productivity platform that provides a fundamentally new way to work.