Contact The Homework App Support

by Theeapollo

I’ve tried the app before and deleted it and canceled subscription so of course I’m no longer qualified for the free trial which I completely forgot. But that was a long time ago. I’ve decided to re-download the app and try it out again. The main screen just has the free trial offer which I forgot I already did so I pressed it and repurchased the subscription. Trying to re-familiarize myself with the app I realized the functions I want cost extra which confused me cause I thought it was all one full price. Disappointed, I logged out and deleted the app. That’s when I realized I paid for a year subscription, so I thought that I might as well get some use out of it. When I go to download the app again the main page only shows the promo button for the free trial which prompts me to buy the year subscription. There is no log in button and I’m not risking accidentally paying double.

by Jared.imperial

So I’ve been using this app for 2 years and its been great! But recently I got a new phone (the Xs Max) and I wasn’t able to press the “X” on the promotion screen that first pops up when opening the app. I thought I would be fine just getting the 3 day free trial to get rid of the screen and I can still use the app. This happened on Aug. 25, 2019. It even said on the pop-up when confirming a purchase with “3-Day Trial” and “FREE” next to it and “1 Year Subscription” with “Aug. 28, 2019” next to it. I cancelled under my iCloud account Subscriptions it immediately after hoping I wouldn’t get charged, but I got an email saying I was charged right after. When I tried to reach Apple for a refund, it automatically deemed me as ineligible for it under their purchase policies. Now I’m stuck because it says I purchased the 1 year when I thought I wouldn’t be charged after 3 days.

by Smile4everyone

i’ve only starting using this app about 2 weeks ago, when my friend recommended it to me. It was perfect! I loved how you could easily add things on, and keep track of your assignments. But now, the new update has been causing troubles for me, and i’m sure, for other people too. It used to load quickly once you tapped the app, but now it takes almost a minute of waiting. Then when you think it’s finally over, you have a pop-up practically yelling at you. What exactly does the pop-up ask you to do? It asks you to buy premium. Every. Single. Time you launch the app. Can you imagine how annoying that is? Finally when you exit out, it once again pursues asking for you to at LEAST try the free trial. Then, you can finally organize your things. I feel like they should remove that, as it’s so repetitive. Other than that, i’d say it’s okay