Odisia app not working? crashes or has problems?

Odisia Status

Last Updated on 2024-02-06 by Lex Persona

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Common Odisia Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Odisia app on iOS and Android devices. Solve all Odisia app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Odisia iPhone Issues and Solutions

Odisia iOS app crashes, not working, errors
Odisia iOS app network issues
Odisia on iOS has black/white screen

Odisia Android App Issues and Solutions

Odisia has errors/crashing/not working
Odisia server network connectivity issues
Odisia has black screen

Odisia iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Odisia app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Odisia app crashes or not working on Iphone (iOS):

Close and restart the Odisia app on iPhone
Update Odisia app to the Latest Version for iOS
Uninstall and reinstall Odisia iPhone app
Update your iPhone to the latest iOS version

Fix Odisia on iPhone unable to connect to server/internet connection issues::

To resolve Odisia network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Odisia black/white screen (blank screen) on iPhone:

Follow the Odisia iOS app troubleshooting guide Here →

Odisia Android App Issues and Solutions

Fix Odisia not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Odisia app issues:

Force Stop the Odisia App
1. On android, goto "Settings" » click Odisia app. » click "Force Stop".

Update Odisia to the latest version on PlayStore

Clear Odisia App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Odisia app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Odisia.

Fix Odisia unable to contact server/ Odisia internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Odisia » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Odisia » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Odisia on android.

Solve Odisia black/white screens issue on Android:

Follow the Odisia android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lex Persona, developers of Odisia.

About this app

this app est une architecture de signature électronique qui permet de signer en quelques clics tout type de document, que ce soit à l'aide d'un certificat sur support cryptographique ou logiciel que vous avez en votre possession, ou à l'aide d'un certificat généré à la volée de manière centralisée. this app Mobile n'est pas une application autonome, elle est appelée par une application métier qui vous demande de signer un ou plusieurs documents transférés préalablement au serveur this app. - soit vous lancez vous-même this app Mobile et vous scannez le QR code de la transaction qui vous est proposé sur l'écran de votre PC ou Mac. Pour signer avec un certificat sur support cryptographique sur iOS, vous devrez au préalable disposer d'un lecteur Bluetooth compatible pour connecter votre certificat à votre smartphone.