HIDIVE app not working? crashes or has problems?

HIDIVE Status

Published by HIDIVE, LLC

Use HIDIVE to stream awesome content straight from Japan! From new shows like
Ahiru no Sora, Food Wars!, Tsurune, The Promised Neverland and Land of the
Lustrous to classics such as Legend of the Galactic Heroes, The Big O, Azumanga
Daioh, Patlabor and Maid-Sama!, plus a growing collection of dubs, you’ll
always find something to watch, all ad-free. (Titles vary by region) Dive right
in by signing in to your existing HIDIVE.

I have a problem with HIDIVE

Are you having issues? Select the issue you are having below and provide feedback to HIDIVE.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

900.0%

Not working

100.0%

Reported Issues: 9 Comments

By Sharki 2 months ago

Whenever I go to search using search bar, it crashes. It’s now been doing this for 2 weeks

By Stephan Snyder 6 months ago

I keeps saying a error has occurred every time I try to watch something

By Aaron 8 months ago

Just watched a show app won’t open now refreshed and still no response won’t on another device as well.

By Mason 10 months ago

I am trying to watch a show and everything I try to watch says video not available. Please help.

By Kelvin E Bryant 1 year ago

The video stops ALL THE TIME. Refresh and it'll play for a bit then stop, the app won't play at all, this is strictly online via the website that I can watch anything for more than 5 mins.

By Devon Mesey 1 year ago

Whenever I'm watching a show it randomly at very random times closes hidive on my Roku TV and I can't get it to stop

By Alfred 1 year ago

On my TCL Roku tv everything I try to watch says it's not available

By Wyatt McGhee 1 year ago

None of the videos play, they just say unavailable

By Corey Harbaugh 1 year ago

App on Xbox is not playing shows it is just stuck loading the show I’ve selected

Common dislikes about HIDIVE app

• Regularly “forgets” what episode you’re on in a series

• Cast feature needs to be enabled before starting a video

• Some of the shows on and movies that are on tv aren’t on the phone app and vice versa

• Queue doesn’t show all the shows you add

• No subtitles to translate the writing on the actual show

• Limited colors to choose from for the subtitles other than yellow and white

• Terrible quality and playback issues

• Poor functionality of the app

• App crashes while watching something and then telling you to subscribe again

• Video formatting is terrible

Have a Problem with HIDIVE? Report Issue

Common HIDIVE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HIDIVE app on iOS and Android devices. Solve all HIDIVE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HIDIVE iPhone Issues and Solutions

HIDIVE iOS app crashes, not working, errors
HIDIVE iOS app network issues
HIDIVE on iOS has black/white screen

HIDIVE Android App Issues and Solutions

HIDIVE has errors/crashing/not working
HIDIVE server network connectivity issues
HIDIVE has black screen

HIDIVE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HIDIVE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HIDIVE app crashes or not working on Iphone (iOS):

Close and restart the HIDIVE app on iPhone
Update HIDIVE app to the Latest Version for iOS
Uninstall and reinstall HIDIVE iPhone app
Update your iPhone to the latest iOS version

Fix HIDIVE on iPhone unable to connect to server/internet connection issues::

To resolve HIDIVE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HIDIVE black/white screen (blank screen) on iPhone:

Follow the HIDIVE iOS app troubleshooting guide Here →

HIDIVE Android App Issues and Solutions

Fix HIDIVE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HIDIVE app issues:

Force Stop the HIDIVE App
1. On android, goto "Settings" » click HIDIVE app. » click "Force Stop".

Update HIDIVE to the latest version on PlayStore

Clear HIDIVE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HIDIVE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HIDIVE.

Fix HIDIVE unable to contact server/ HIDIVE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HIDIVE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HIDIVE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HIDIVE on android.

Solve HIDIVE black/white screens issue on Android:

Follow the HIDIVE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HIDIVE, LLC, developers of HIDIVE.

100% Contact Match

Developer: HIDIVE, LLC

E-Mail: [email protected]

Website: Visit HIDIVE Website

100% Contact Match

Developer: HIDIVE, LLC

E-Mail: [email protected]

Website: Visit HIDIVE, LLC Website

About this app

From new shows like Ahiru no Sora, Food Wars! , Tsurune, The Promised Neverland and Land of the Lustrous to classics such as Legend of the Galactic Heroes, The Big O, Azumanga Daioh, Patlabor and Maid-Sama! , plus a growing collection of dubs, you’ll always find something to watch, all ad-free. Dive right in by signing in to your existing this app account, or start a new one using your iTunes account. Plus, new subscribers can try before they buy with a 14-day free trial! Use this app to stream awesome content straight from Japan! Subscribers can also watch their favorite shows on Apple TV, iPad, desktop and other popular devices. - Your payment will be charged to your iTunes Account upon confirmation of purchase. - Your subscription automatically renews unless auto-renew is cancelled at least 24-hours before the end of the then-current billing period. - Your account will be charged $4. 99 (for monthly recurring subscriptions) or $47. 99 (for annual recurring subscriptions) for renewal within 24-hours prior to the end of the then-current billing period and each subsequent billing period until cancelled. - You can manage your subscription and cancel auto-renewal by accessing Account Settings in your iTunes account and following the instructions there. - Any unused portion of a free trial period, if offered, will be forfeited when a subscription to the service is purchased, where applicable.