Kofi app not working? crashes or has problems?

Kofi Status

Last Updated on 2018-05-25 by OOO "Novyj marketing"

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

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Common Kofi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kofi app on iOS and Android devices. Solve all Kofi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kofi iPhone Issues and Solutions

Kofi iOS app crashes, not working, errors
Kofi iOS app network issues
Kofi on iOS has black/white screen

Kofi Android App Issues and Solutions

Kofi has errors/crashing/not working
Kofi server network connectivity issues
Kofi has black screen

Kofi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kofi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kofi app crashes or not working on Iphone (iOS):

Close and restart the Kofi app on iPhone
Update Kofi app to the Latest Version for iOS
Uninstall and reinstall Kofi iPhone app
Update your iPhone to the latest iOS version

Fix Kofi on iPhone unable to connect to server/internet connection issues::

To resolve Kofi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kofi black/white screen (blank screen) on iPhone:

Follow the Kofi iOS app troubleshooting guide Here →

Kofi Android App Issues and Solutions

Fix Kofi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kofi app issues:

Force Stop the Kofi App
1. On android, goto "Settings" » click Kofi app. » click "Force Stop".

Update Kofi to the latest version on PlayStore

Clear Kofi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kofi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kofi.

Fix Kofi unable to contact server/ Kofi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kofi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kofi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kofi on android.

Solve Kofi black/white screens issue on Android:

Follow the Kofi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OOO "Novyj marketing", developers of Kofi.

About this app

Предъявляйте бонусную карту при каждом заказе в нашем заведении и получайте баллы. За накопленные баллы можно получить приятные подарки! Ваш первый подарок Вы сможете получить уже при следующем посещении. Black Bear this app — большой сладкоежка, эксперт кофе и выпечки. Привет! Я — мишка this app. В моих кофейнях вас ждут душистый хлеб, фирменная выпечка и вкуснейший свежеобжаренный кофе. Заходите в гости!