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Contact Rider Support

Published by on 2023-11-06

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How to Contact Rider Customer Service/Support

Rider Contact Information

Listed below are our top recommendations on how to get in contact with Rider. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Rider. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ketchapp



100% Contact Match

Developer: Ketchapp

E-Mail: [email protected]

Website: Visit Rider Website

55.56% Contact Match

Developer: Soner Kara

E-Mail: [email protected]

Website: Visit Soner Kara Website








Reported Issues: 3 Comments

4.6 out of 5

By Dum_Spiro_Spero


Entertaining, but Frustrating Glitches

The game is entertaining, but after unlocking about half of the bikes I’m on the verge of putting it down for good because of numerous glitches. I would like to stick with it to unlock everything, because the tracks are interesting and the challenges are fun. However, faulty hit boxes and physics makes the game very unpredictable and frustrating. (1) sometimes you are rolling along on a flat piece of track and the car will randomly get kicked up into the air, making you lose control. (2) sometimes when you remove your finger to stop flipping the car almost immediately stops flipping. Other times, it continues flipping at high speed. (3) sometimes I will land on the wheels and immediately explode. (4) sometimes when hitting a boost ramp even with both wheels initially on the ground the car will boost in an unpredictable direction either causing the car to not make the jump or to teleport back in front of the boost. (5) There is an issue with the timer in the timed levels. I know this because on two occasions I have passed the finish line AFTER the ‘ghost’ car that shows your previous best play, and it said that I had gotten a new record. This is the most frustrating of all because it seems like in order to get three stars on some of the levels you have to hope the timer is working properly.



By roseturtle0123


Addicting and fun until an ad pops up

I click things like continue if you watch the video and then I watch the video and then it won’t let me exit out they need to fix these bugs. I admit it is really fun game and I am addicted to it they need to fix these bugs like the exiting out of the ad sometimes the bugs just make it not fun and like with some of the other bugs like I don’t know maybe the car goes up in the air for no reason the car starts flipping in the air when you’re not even touching it and I know some people agree with me because I’ve read other reviews so makers of this game if you’re reading this please fix the things I am talking about and actually read the reviews because if you’re asking for reviews that means you wanna fix things and you want to know what’s going on because it now doesn’t feel like it because you’ve done nothing or at least you might be working on something and I don’t know that but also the ad app when you first go into the app or just annoying it’s not a bug or anything but they’re just annoying also I have a question sometimes I go onto the app and it brings me to this red screen where both of the app but not the app but the app developers are a man sometimes it does storm exit out of the app and I don’t do anything please fix this



By soupobsesser


Simple, fun at first, then broken

This game was amazing the first time i played it. I played it everyday and was unlocking cars left and right. After the initial burst of fun I began to realize how broken the game actually is. Of course, Ketchapp made this game many years ago and even in its comeback they decided not to update it. The levels are well made and eventually frustrating but not for broken reasons. The endless is a big issue. This is what a majority of players will be playing. The variety of cars is good for those with different interests. But some cars do not work well with the track at all. Parts of the car will stick out more than others and will catch on things you wont even see. If you pay close attention, the ground is very poorly flattened in some areas. On top of a snall plateau the ground is comprised of about 5 smaller pieces that were freely and poorly placed to make a flat surface. At times, i will land on the wheels and the car will explode. You will be driving on a long flat surface and suddenly the car will be launched upwards and usually sideways, ending your run. The idea is fun and i have spent many hours playing but they have been burdened by the large quantity of glitches and poor endless level construction.




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