H2.LIVE app not working? crashes or has problems?

H2.LIVE Status

Last Updated on 2024-04-23 by H2 MOBILITY Deutschland GmbH & Co.KG

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Common H2.LIVE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot H2.LIVE app on iOS and Android devices. Solve all H2.LIVE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

H2.LIVE iPhone Issues and Solutions

H2.LIVE iOS app crashes, not working, errors
H2.LIVE iOS app network issues
H2.LIVE on iOS has black/white screen

H2.LIVE Android App Issues and Solutions

H2.LIVE has errors/crashing/not working
H2.LIVE server network connectivity issues
H2.LIVE has black screen

H2.LIVE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever H2.LIVE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix H2.LIVE app crashes or not working on Iphone (iOS):

Close and restart the H2.LIVE app on iPhone
Update H2.LIVE app to the Latest Version for iOS
Uninstall and reinstall H2.LIVE iPhone app
Update your iPhone to the latest iOS version

Fix H2.LIVE on iPhone unable to connect to server/internet connection issues::

To resolve H2.LIVE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix H2.LIVE black/white screen (blank screen) on iPhone:

Follow the H2.LIVE iOS app troubleshooting guide Here →

H2.LIVE Android App Issues and Solutions

Fix H2.LIVE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent H2.LIVE app issues:

Force Stop the H2.LIVE App
1. On android, goto "Settings" » click H2.LIVE app. » click "Force Stop".

Update H2.LIVE to the latest version on PlayStore

Clear H2.LIVE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "H2.LIVE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch H2.LIVE.

Fix H2.LIVE unable to contact server/ H2.LIVE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click H2.LIVE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got H2.LIVE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch H2.LIVE on android.

Solve H2.LIVE black/white screens issue on Android:

Follow the H2.LIVE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at H2 MOBILITY Deutschland GmbH & Co.KG, developers of H2.LIVE.

About this app

Real time information on all public hydrogen filling stations in Germany. Live. Reliable. Up to date. Find the next available hydrogen station near you. Start the navigation system via app. Know ahead of time when the next hydrogen station opening is about to take place and when you can fill up with hydrogen.