Contact KineMaster (OLD)

Contact KineMaster OLD Support

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About: Learn more about the latest version of KineMaster at KineMaster.com! KineMaster
makes video editing fun on your iPhone, iPad, or M1 computer! KineMaster makes
it easy to edit videos with lots of powerful tools, downloadable assets, and
much more: • Search assets in the Asset Store (NEW!) • Automatically apply
previously used font to newly added text (NEW!) • Take control of video speed
with the SpeedRamp button (NEW!) .



How to Contact KineMaster OLD Customer Service/Support

KineMaster (OLD) Contact Information

Listed below are our top recommendations on how to get in contact with KineMaster (OLD). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KineMaster (OLD). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KineMaster, Inc.



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Developer: KineMaster Corporation

E-Mail: [email protected]

Website: Visit KineMaster OLD Website

51.28% Contact Match

Developer: KineMaster Corporation

E-Mail: [email protected]

Website: Visit KineMaster Corporation Website



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Privacy & Terms:

https://www.kinemaster.com/tos/ios




Reported Issues: 29 Comments

4.7 out of 5

By Shashi

1 year ago

Kinemastar open nahi ho raha hai

By Muhammad Rashel ahmad

1 year ago

Free Kinemaster den pill...

By Silvio Lisboa

2 years ago

Eu gostaria de cancelar minha assinatura pois não atende minhas expectativas

By Md rafi

2 years ago

Video editor problem

By Aakash

2 years ago

No watermarks but monthly payment karne ka Methode, what is this, any bank debit card no allow?

By Anushka Mahmud

2 years ago

Please as I am not using KineMaster anymore last 2 months, would like to refand and Cancel ASAP please! Thanks,

By Minoo Bhan

2 years ago

Sir buy hone k bad bhi kine master likh rha h pls solv kre meri problem.

By Sevindra sharma

2 years ago

मैंने एक महीने का subscription लिए था परन्तु वह हुआ नहीं और बैंक से 249 रूपए भी कट गये। कृपया मेरी मदद करें

By Miguel Soriano

3 years ago

Necesito saber como compartir del celular a la pc

By Neeraj

3 years ago

Shir Help Help Contect 8506984922

By Niya

3 years ago

I have a new phone but I don’t know how to log into it using my credentials. I have the pro version and I need to login on my new phone. Please help!

By Naval KISHORE

3 years ago

मैंने एक महीने का subscription लिए था परन्तु वह हुआ नहीं और बैंक से 249 रूपए भी कट गये। कृपया मेरी मदद करें

By Blasubramaniam M

3 years ago

i have purchase kinemaster pro how to install my font

By Rakesh

3 years ago

I have subscribed for one year... I paid 649rps in offer price... But still showing water mark... Please help me from this situation...

By Yogesh Garf

3 years ago

I required of kine master app for video making, but without your kine master Logo., Please help me. My WhatsApp no. 9871867498

By Kristina Viktoria Ditlev

3 years ago

Dear KineMaster I tried to download the app today - first the free version and then the premium - but no matter what I did, I couldn’t import either videos or pictures... The settings should be just right, but for some reason it won’t let them in. I can’t go through the pictures either and export to the app - because it’s not there...so strange! Apple Support couldn’t help me - we tried to reload the app and do all the “normal” stuff... Can you help? Thank you Kristina

By Nikhil Maurya

3 years ago

My Kinemaster is not exporting edited videos plzz help

By Wan Mohamad Malini

3 years ago

I am a kinemaster premium user on my android phone .Yesterday I bought iphone but the subscription cannot load in this iphone..pls help

By Srijana Gurung

3 years ago

I had subscribe Kinemaster for 1 year to not have watermark on it. But it still showing watermark.

By Praneeth Kumar

3 years ago

I have diactivated my kinemaster account...even thought money is debiting from my account can u please solve my probelm

By Laura C Bray

3 years ago

I am trying to log into my Premium account, but my email address is not accepted. See attached information: Order number: GPA.3352-7531-0579-35297..0 Order date: May 21, 2020 3:04:29 PM EDT Item Price Annual Subscription(AA2) (KineMaster - Video Editor, Video Maker) $22.99/year Yearly Subscription ‐ Auto Renews on May 21, 2021 Tax: $1.38 Total: $24.37/year Payment method: PayPal: muraldreamsbylaura@redacted By subscribing you authorize us to charge you the subscription cost (as described above) automatically, charged yearly to the payment method provided until canceled. Keep this for your records. You're subscribed with your account Mural.Dreams.by.Laura@redacted Questions? Visit KineMaster.

By Adnan Ahmed

3 years ago

Hi There, Hope you’re well and safe. I would like to inform you that I have purchased this software year ago and it was smoothly working but I have noticed from last few days that my software is working very slow and something is stuck, could you please help me to sort out this problem. Your cooperation will be highly appreciated. Best regards, Adnan

By v.sudeep kumar

3 years ago

respected sir/mam. i had deleted kinemaster accidentally. i had tryed to download it again but it is showing your device is not compatible with this version. plz contact me sir. i need kine master.for making videos.

By महेश कुमार पाल

3 years ago

Kinemster का लेगो कैसे हटा सकते हैं और Pay कैसे होता है

By Melody Max

3 years ago

I have the Kinemaster Pro subscription but I got a copyright claim on one of the music "Clair de Lune". Are you kidding me? What am I paying the pro for? To have a copyright claim?? Help me with this.

By Tina

3 years ago

How come I don’t have “overlay” option in “layer”?

By h0ck3y_v1bez


Not that good :(

When I first downloaded the app, I was super excited that my animations would finally be good with all the effects and stuff. Well…it wasn’t. It was good for sometime, but it was VERY complicated. It was simple when adding photos, shortening them, adding music, then sending it to friends. I wanted to add cool effects and intros like my friend started doing with their animations, but the video assets take up a lot of storage depending on what u download. The game also doesnt have a good tutorial to get u started. It took me a while to find chroma key and when adding effects, it just keeps stacking and stacking them on like the bar thing and it kinda is stressful, for me at least. You also can’t make long animations otherwise it takes like 10 minutes to save and no one wants to wait that long for their animation to save and then another minute for it to send. And lastly, after a little bit the animation you made gets deleted. Not like deleted deleted by the images go away and once i went back to work on one of my animations and the images were black. I had to add them all again but i deleted half the images. I wouldn’t really recommend this app to people who want a simple editing up. I feel this app has a lot of bugs and a disappointment after a while. Thank you for reading my review and good luck with your further animations ~MCA



By Wow it works good


I mean I used to like it but now there’s just problems-

I don’t know if it’s just me and people I know but kinemaster has been having trouble lately it’s seems... I use KineMaster a lot! I’ve never really had that many problems with it until now....When I rewatch my videos sometimes it just throws me off the app...It’s not just my devices either, it happens with my friends too. Another thing that has recently been happening to me and my friends devices is half the time it’s slow and glitchy. What I mean by this is it’s delayed, for example, I wanted to add I text and I kept clicking noting happened so I tried to click off and it would let me...Finally it did so I tried to click font but it wouldn’t let me, I had to click off and then do it and it was very slow. This is not all that’s happening though there’s one other thing, I got a new iPad and I downloaded KineMaster because I mean I just use it for a lot of things! So I went to add a video layer but then it’s had lines going across it, it’s wasn’t playing, and there was no audio. This didn’t happen on my other devices and I don’t know if it’s just like a setting or- I don’t really know.....See that’s the bad part because I always have at least one video layer in a video! KineMaster is a good editing app and things like that, that’s why I got it but when it keeps doing stuff like this, it’s just a waste of time and it makes it hard for me because now I have to find a new app to use. 😕



By FluffyKittyGamer


Good, with a few major (in my opinion) issues...

Hi, I just want to say thanks for reading this! So, probably like many people who use this app, make gacha videos. I was working on one, and got decently far in. I had edited the first part, shortened the pictures to the length I wanted and everything. And one of the things that really stood out to me and made me happy about this app, was that I didn’t have to resize every, single, picture! In iMovie, the pictures would move, starting in one corner, ending in the other. And I was so glad I didn’t have to deal with that anymore. Until, a couple of days ago when I was going back to work on my story, whenever I added pictures they’d move! I searched up how to stop that, and it showed me: go to settings, press edit, etc. Well, I did that and it doesn’t work.. I tried all the buttons, I looked at the other tabs, everything. And at least in iMovie there’s a limit to how far you can zoom out, which is as big as the picture will goes until it fits the page. But here, it’s so much harder. It’s like it’s on ice or something, continuing to zoom out even when I’m not touching anything. I don’t know if it’s my iPad, or a bug, but please take a look and try to fix?? I’m sorry that this is a small thing, but I am really disappointed about it. I’ve talked to my friends about it, and they say theirs works completely fine. I even checked it on my phone and everything was fine here too? Thank you!




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