Contact FitGrid Support
Company Name: YourGuru
About: FitGrid is an all-new fitness social network. Now you can find your new favorite
workout classes and stream them along with all of your favorite people.
FitGrid Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of YourGuru
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FitGrid Website
Privacy Policy: http://terms.fitgrid.com/privacy-policy.html
Developer: FitGrid
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3 Most reported problems 😔💔
Creepy App
by Blissful And Weightless
I was sent an email when I signed up for a class that made me believe I need to download and install this App, and I had to register and connect my MindBody account. The Yoga studio didn’t need this App, and this email is more or less phishing in my opinion. It now has access to my MindBody account and when I go to any class anywhere it scrapes the data and collects who else was in the class with me, without their consent. It encourages me to send them invitations to join this creepy data aggregator, which doesn’t do anything useful other than showing you information about people who were with you in the class. The creeps will enjoy that, but if someone wants to make friendships from fitness classes please just just walk up to the people and talk to them.
App Settings Non-existent
by Crumsley
The casual, over-familiar, social attitude of this app bleeds directly into the core user experience, and is worse for it. Notifications are barely modifiable for any function other than friends reserving classes (??), cannot disable goals tracking, the only account setting is…deleting the account, and the feedback option is a thumbs up/down button that doesn’t redirect to App Store (or any quantifiable feedback channel).
Additionally, the search function is busted. I can search for a specific gym and find it in the search suggestion list, but selecting that gym does not take me to the gym’s page, and the gym will then not populate in the search results. So, core functionality: also not great.
Willing to avoid gyms that prefer this app for scheduling 👎
Privacy Protection Issues
by Laughterrings
I couldn’t get past the opening questions on this app because it doesn’t allow you to opt out of any of them or choose “other” and type in your own response. For example I have more then 3 injuries and some of mine are not listed but the app only lets you choose 3 from a very short list. I also don’t want to share what I do for a living, nor should I have to in the scope of this app, plus I have 2 careers and there’s again not an option for selecting multiple or typing in your own response. I don’t see how their “AI”
System will be able to help anyone with such limited choices. Poorly designed and trying to put everyone in a box.
Have a Problem with FitGrid: Fitness Class App? Report Issue
Why should I report an Issue with FitGrid: Fitness Class App?
- Pulling issues faced by users like you is a good way to draw attention of FitGrid: Fitness Class App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FitGrid: Fitness Class App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FitGrid: Fitness Class App.
