Pottery Barn Status

Published by Williams-Sonoma, Inc. on 2024-04-10

The Pottery Barn App takes everything you love about shopping with us and puts
it all in one convenient place. Here’s what the App can do for you:  •
Discover More: Be the first to shop our latest arrivals and get new inspiration
each season.

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Common Pottery Barn Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pottery Barn app on iOS and Android devices. Solve all Pottery Barn app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pottery Barn iPhone Issues and Solutions

Pottery Barn iOS app crashes, not working, errors
Pottery Barn iOS app network issues
Pottery Barn on iOS has black/white screen

Pottery Barn Android App Issues and Solutions

Pottery Barn has errors/crashing/not working
Pottery Barn server network connectivity issues
Pottery Barn has black screen

Pottery Barn iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pottery Barn app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pottery Barn app crashes or not working on Iphone (iOS):

Close and restart the Pottery Barn app on iPhone
Update Pottery Barn app to the Latest Version for iOS
Uninstall and reinstall Pottery Barn iPhone app
Update your iPhone to the latest iOS version

Fix Pottery Barn on iPhone unable to connect to server/internet connection issues::

To resolve Pottery Barn network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pottery Barn black/white screen (blank screen) on iPhone:

Follow the Pottery Barn iOS app troubleshooting guide Here →

Pottery Barn Android App Issues and Solutions

Fix Pottery Barn not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pottery Barn app issues:

Force Stop the Pottery Barn App
1. On android, goto "Settings" » click Pottery Barn app. » click "Force Stop".

Update Pottery Barn to the latest version on PlayStore

Clear Pottery Barn App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pottery Barn app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pottery Barn.

Fix Pottery Barn unable to contact server/ Pottery Barn internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pottery Barn » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pottery Barn » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pottery Barn on android.

Solve Pottery Barn black/white screens issue on Android:

Follow the Pottery Barn android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Williams-Sonoma, Inc., developers of Pottery Barn.

72.73% Contact Match

Developer: Williams-Sonoma, Inc.

E-Mail: [email protected]

Website: Visit Pottery Barn Website

58.54% Contact Match

Developer: Williams-Sonoma, Inc.

E-Mail: [email protected]

Website: Visit Williams-Sonoma, Inc. Website

About this app

The Pottery Barn App takes everything you love about shopping with us and puts it all in one convenient place. • Discover More: Be the first to shop our latest arrivals and get new inspiration each season. • Wedding Registry: Create and manage on the go. • Expert Design Help: Book virtual or in-person help to create your dream space. • Shop by Room: Get inspired with curated looks that are easily shoppable. • Picks Just for You: Personalized recommendations based on your shopping history. • See It in Your Space: With virtual preview, you can use your camera to see how our products will look in your home. About Us: For over 70 years, Pottery Barn has represented exceptional quality and timeless style. Passionate designers and decorators, our in-house team creates beautiful foundational pieces for a comfortable, well-styled home.