AirIQ Status

Last Updated on 2017-04-06 by Sinergia Labs

I have a problem with AirIQ

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User reports:
No current problems

- Unable to find user's location.

- App does not get past the location screen.

- App continuously spins and does not start up.

- App never started for some users.

- App won't load for some users.

- App is considered pointless and a waste of time.

Larry Felix 2024-07-28

Airiq will not connect to my phone it connect before I've had it for a year already

John Kamrar 2023-08-13

The air IQ app will not connect to the air system

Showing 1-2 of 2 reported issues:

Common AirIQ Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AirIQ network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AirIQ App
1. On android, goto Settings » AirIQ » click [Force Stop]

Clear AirIQ App Cache and Data:
1. On android, goto Settings » Apps » AirIQ » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AirIQ.

On android, goto Settings » Apps or Manage Apps tab.
Click AirIQ » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AirIQ » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AirIQ