Clips app not working? crashes or has problems?

Clips Status

Published by Apple on 2023-12-05

Clips is a free app for making fun videos to share with friends and family. With
a few taps you can create vertical and horizontal videos with immersive camera
effects, artistic filters, dynamic music, animated text, emoji, stickers, and
more.

I have a problem with Clips

Are you having issues? Select the issue you are having below and provide feedback to Clips.

User reports:
App has problems

User reports 14

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

85.7%

Something else

64.3%

Account

7.1%

Photo/Video

7.1%

Reported Issues: 9 Comments

By D.M. 5 months ago

The Record button hasn't worked for 3 weeks. I have reported the problem to Apple numerous times. There is no update currently available. I am scared that if I delete the app and reinstall it (in an attempt to 'fix' the problem) that I will lose all saved projects!

By Leon 1 year ago

I can access photos or posters in the clips app

By Max 1 year ago

The sound won’t work when I upload a video into clips

By viviane 1 year ago

My iphone 14 clips is black not work

By Cheri 1 year ago

Clips keeps crashing

By Bee 1 year ago

Clips app won’t open at all.

By Reg Grant 1 year ago

I can’t move or resize any of the titles with any consistency. Sometimes yes, but mostly no. Stickers work better, but only about 75% of the time. Also, I have to close clips and reopen in order to add new clips or music.

By Kimmel 1 year ago

Comic filter not working

By Christine 1 year ago

Clips is freezing and won’t load. Is there a limit on too much video you can add?

Common dislikes about Clips app

- Photos not showing up

- Cannot resize the size of the screen

- Stickers fading on and off

- Clips disappearing after leaving the app

Have a Problem with Clips? Report Issue

Common Clips Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Clips app on iOS and Android devices. Solve all Clips app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Clips iPhone Issues and Solutions

Clips iOS app crashes, not working, errors
Clips iOS app network issues
Clips on iOS has black/white screen

Clips Android App Issues and Solutions

Clips has errors/crashing/not working
Clips server network connectivity issues
Clips has black screen

Clips iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Clips app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Clips app crashes or not working on Iphone (iOS):

Close and restart the Clips app on iPhone
Update Clips app to the Latest Version for iOS
Uninstall and reinstall Clips iPhone app
Update your iPhone to the latest iOS version

Fix Clips on iPhone unable to connect to server/internet connection issues::

To resolve Clips network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Clips black/white screen (blank screen) on iPhone:

Follow the Clips iOS app troubleshooting guide Here →

Clips Android App Issues and Solutions

Fix Clips not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Clips app issues:

Force Stop the Clips App
1. On android, goto "Settings" » click Clips app. » click "Force Stop".

Update Clips to the latest version on PlayStore

Clear Clips App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Clips app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Clips.

Fix Clips unable to contact server/ Clips internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Clips » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Clips » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Clips on android.

Solve Clips black/white screens issue on Android:

Follow the Clips android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of Clips.

62.5% Contact Match

Developer: Media Maker Apps

E-Mail: [email protected]

Website: Visit Clips Website

58.82% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website

About this app

With a few taps you can create vertical and horizontal videos with immersive camera effects, artistic filters, dynamic music, animated text, emoji, stickers, and more. this app is a free app for making fun videos to share with friends and family.