Eclipse View app not working? crashes or has problems?

Eclipse View Status

Last Updated on 2024-09-25 by EclipseCCTV

I have a problem with Eclipse View

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Summary of Eclipse View Problems 🔥

- App crashes every time it is opened

- Can't see anything from iPhone

- Always shows "connecting 0%" and then nothing

📋 1 Reported Issues:

Leon Ramsawak 2023-07-04

I logged off from the app and when I'm trying to log back on it says sorry an unexpected error occurred please try again later..the nvr is online and connected on eclipse view...please help

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Common Eclipse View Problems & Solutions. Troubleshooting Guide

Table of Contents:

Eclipse View iPhone Issues and Solutions

Eclipse View iOS app crashes, not working, errors
Eclipse View iOS app network issues
Eclipse View on iOS has black/white screen

Eclipse View Android App Issues and Solutions

Eclipse View has errors/crashing/not working
Eclipse View server network connectivity issues
Eclipse View has black screen

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Eclipse View iPhone Issues and Solutions

How to fix Eclipse View app crashes or not working on Iphone (iOS):

Close and restart the Eclipse View app on iPhone
Update Eclipse View app to the Latest Version for iOS
Uninstall and reinstall Eclipse View iPhone app
Update your iPhone to the latest iOS version

Fix Eclipse View on iPhone unable to connect to server/internet connection issues::

To resolve Eclipse View network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Eclipse View Android App Issues and Solutions

Fix Eclipse View not working on Android, crashes, errors or is unresponsive:

Force Stop the Eclipse View App
1. On android, goto Settings » Eclipse View » click [Force Stop]

Update Eclipse View to the latest version on PlayStore

Clear Eclipse View App Cache and Data:
1. On android, goto Settings » Apps » Eclipse View » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Eclipse View.

Fix Eclipse View unable to contact server/ Eclipse View internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Eclipse View » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Eclipse View » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Eclipse View