DigiD Reviews

DigiD Reviews

Published by on 2024-10-31

🏷️ About: The DigiD app is a mobile application that allows users to log in to various government services in the Netherlands using a pin code or by scanning a QR code on a computer. The app processes personal data and is subject to privacy legislation and regulations. Users are responsible for the security of their mobile devices and updates are necessary for the app to function properly.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.2%

😎👌🔥 Positive experience
28.0%

🙄💅🫥 Neutral
14.8%

~ from Justuseapp.com NLP analysis of 5,629 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Inloggen op websites werkt uitstekend.

- Geen hickups.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Still does not work for RNI registered Dutchmen

2022-05-25

Despite the announcement and the subsequent updates since, DigiD still doesn’t work for Dutch nationals, living abroad and registered in the Registratie Niet-Ingezeten. In fact, DigiD even gives an error stating the this app app cannot be activated because I’m registered at an address outside of The Netherlands. Well, isn’t that the whole point?!? I’m very disappointed with DigiD and also with the customer service this app provides to resolve issues. They just copy and paste long lists of “solutions” that have absolutely no relevance for my situation……

Still worthless

2022-06-26

Whenever I try to login’an error has occurred’. Government agency with unlimited budget still not able to create a way to log in securely.

Forced updates...

2022-07-27

Any app that forces updates gets 0 stars. Period.

No FaceID?

2022-08-28

Cumbersome app. Takes more time than the password login on the site. Waste of time.

Poor Design & Function

2022-09-29

Dear this app Programmers & Institutions using DigiD Service,
There are a plethora of functions which don’t run. Logging in is a frustrating hassle. As well, changing your phone number is impossible. DigiD crashes constantly. The best recommendation is for the designers to trash the this app app, and start over again with all of the malfunctions in mind; and/or all the websites and institutions that require the this app app services must switch to a new and improved app other than this app which actually works.
Sincerely,
Concerned User

ID check does not work

2022-10-30

DigiD crashes when I need to check my passport.

Useless and pointless

2022-12-01

A pain to set up, pointless to use, and a waste of space on my phone

Functionality is poor. Can’t change number via the app

2023-01-01

Frustrating

Crashes on launch with iOS 11

2023-02-02

The issues with iOS 11 have not been remedied.

Terrible user experience

2023-03-06

Both DigiD and the web have fatal user experience flaws that make DigiD in this case a real pain to activate. Onboarding new users has never been more frustrating than with DigiD.

Useless

2023-04-04

More than a month DigiD is still not working and directions given by this app are worthless.

Doesn’t work

2023-05-06

DigiD won’t complete the ID check despite trying 2 forms of ID and following all troubleshooting tips. I’m unable to login without the ID check.

Hanging that can’t continue

2023-06-06

I can not compleet my signing in. I have activated my accound. Now I get 4 letters that are not qr codes that is asked to continue

ID check does not work

2023-07-08

The ID scan always fails for my residence ID, followed the steps online & tried several times with 3 iPhones. It simply doesn’t work!

English ?

2023-08-08

How about English language support

Works

2023-09-09

It works fine but it’s crazy how all of your personal data is stored in one government website. No privacy whatsoever. Europeans seem to be ok with that. Crazy.

DigiD

2023-10-11

iPad & iPhone compatible however not available in Apple store for Mac computer.

Werkt voor 95%

2023-11-11

Inloggen op websites werkt uitstekend. Berichtenbox ondersteunt de this app app jammer genoeg nog niet. En andere apps kunnen succesvol mijn paspoort scannen, maar met this app app lukt het niet.

DigiD App

2023-12-13

Deze app werkt zeer goed. Geen hickups.

It is easy

2024-01-13

It make it very easy .

Onmogelijk

2024-12-19

Ik ben 84 jr oud en ik heb een laptop die kan ik goed gebruiken. Voorheen kon ik gewoon met login naam en password inloggen. Maar nu NIET MEER. Ben ik nu gedwongen om honderden Euros te betalen voor een phone/abonnement etc ? En weer iets nieuws te leren of iemand te vragen om hulp zo als deze bericht. Onmogelijk app.



Is DigiD Safe? 🤗🙏


Yes. DigiD is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 5,629 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for DigiD Is 32.9/100.


Is DigiD Legit? 💯


Yes. DigiD is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,629 DigiD User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DigiD Is 50.3/100..


Is DigiD not working? 🚨


DigiD works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with DigiD? Post a Review




Features

- Activation process for the DigiD app

- Two ways to log in: using a pin code on a mobile device or scanning a QR code on a computer

- Processing of personal data, including IP address, operating system, mobile device identifier, phone number, and ID check information

- Compliance with privacy legislation and regulations

- Technical and organizational security measures to protect personal data

- Responsibility of users for the security of their mobile devices

- Automatic updates for the app to improve functionality and security

- Right of Logius to temporarily stop offering or operating the app without stating reasons.

  Customer Service/Support
Developer:
Rijksoverheid


Website: