Scanner · Reviews

by Thom42351

A couple things. This is first of all not a very good app. The “scan” that it does is just a black and white picture that is cropped along the page lines—which in no way looks like you actually scanned a document.
Secondly, Scanner uses nefarious methods to get users to subscribe for $10 a month. $10 A MONTH!!! For an app that a 12-year-old could make. It’s a joke. Not only would $10 for a one time purchase be absolutely ridiculous, but they subscribe you automatically to the monthly billing, and make it purposely confusing as to how you might unsubscribe. This is an perfect example of tech being used unethically to exploit customers. I’m lucky that I’m a 25-year-old with a decent knowledge of how these things work. I can only imagine how many retired folks are being charged $10 a month and have no idea how to unsubscribe. What a pitiful way to earn money. This is the exact kind of thing Apple should be flagging—instead, they put their ad at the top of the search result page when you look for a this app app. An ad which, by the way, is being paid for using the funds they’re siphoning from unwitting customers. Pathetic.

by Helloneuman

I spent about 20 hours scanning documents for work last week, and when I went to email them, it said to upgrade for $9.99/month (and the other $/month options) so I did that bc work will reimburse me. But when I went to email after that, it kept telling me to subscribe when I already had, and if I tried to “restore” it told me I had already subscribed. Still had ads, still couldn’t email anything. Emailed tech support with zero response. Here’s to another 20 hours scanning this week using Evernote Scannable bc it was recommended by a friend that uses it for her work all the time with ZERO issues.

by 1960 Star Light

The this app seems to work okay, just like any other this app app really, but there is a screen that pops up when you’re ready to start using Scanner asking for your credit card, that “will not be charged” if you’re using the free version. You think you have to give the information in order to use Scanner . You think you can’t move forward and start scanning your docs without the information. They word it in such a way that they make you believe it’s needed as part of the set-up to use Scanner , the card won’t be charged. But as soon as you enter the credit card information BOOM!! They’ve got you and you’re card gets charged. Then good luck finding out how to contact them to stop the charge. There is no contact information and the only two email addresses you can find, are both “unknown” and “undeliverable.” I had to call the credit card company to dispute the charge and I put an alert on this company, and then canceled my credit card. Beware!!!

by Joella_409

I downloaded Scanner convinced by Scanner Store images that Scanner would create perfect “this app” quality images (e.g. no glare, straight, light corrected) with the ease and convenience of an IPhone. I was wrongly mistakened. There are so many things that make Scanner terrible to use:
- Price: Free to download but Scanner tries to get you to buy the premium version, seriously? Just for a this app?
- Advertisements: Scanner displays irrelevant ads practically after every swipe of the screen
- Scanning: The this app is very difficult to use whether on automatic or manual. The capture area is usually too small, forcing the user to manually adjust the area. The final scans are usually crooked and feature tons of glare. My phone crashed several times while using Scanner , forcing me to start over.
- Exporting/saving: Scanner allows you to email, Dropbox, Google Drive, as PDFs, as JPGs, and export the images several different ways however, you are prompted to initially set up an email which cannot be set up because it is not available in Scanner ’s settings.

There are just too many flaws with Scanner that are preventing me from recommending it to any one. The trouble I went through to use Scanner costed me 30 minutes when it could have been just 5 had I used my phone’s camera. JUST USE YOUR CAMERA.

by FallenLove26

I got Scanner to scan my work for exams. I would reinstall Scanner only when I had an exam, so far I’ve only used it 2 times. I thought I was using the free version but come to find out today that I’ve been paying for the 1 month subscription, which is $10 a month. I do not remember selecting the option to subscribe, and as a college student I wouldn’t spend $10 on an app that I’ll only use once a month, if that. On top of that, it’s hard to scan a page with hand writing because sometimes there’s glare and parts of the page are barely visible. I would have to take multiple pictures of a page to get the lighting right so that I would actually get credit for that problem.

by Jacob837482

I was using Scanner to create a pdf of some homework I had to submit. At first I tried making a pdf of it all but was told by Scanner there was a limit of 10 pages. I tried splitting it up into multiple documents of 10 pages but it still didn’t work. After that didn’t work I relented and signed up for the free trial because I didn’t want to deal with it anymore. But Scanner fails to acknowledge I’m signed up for the trial and continues to not let me send large documents as if I have the free version despite me deleting and redownloading Scanner and making sure I was signed up for the trial. I missed the due date of my assignment because of this and am very unhappy with the creators of Scanner .

by Shkhcnjgvmk

I needed a this app for work and downloaded this one, thinking I could make it work without the premium features. The first week I used Scanner was fine but last week I ran out of free exports, so I decided to get a premium subscription for a year since Scanner appeared to work well enough. After paying for a premium subscription a week ago I still cannot access any premium features. I’ve tried refreshing Scanner , and powering on and off my phone, both to no use. Finally the emailed the support listed on Scanner but I received a message saying that they could not deal with my issue. Now I have no other contact info and a useless app that I spent $40 on. BEWARE OF Scanner IT’S A SCAM.

by Puggucci

I was trying out Scanner to see if it was more convenient than using my this app. Maybe it was because it was the free three day trial version that was the issue but there was no guidance on how to use Scanner. It seemed intuitive at first (you use the camera icon to begin scanning your document). However, it appears that you must hold still the camera to take 20 to 30 shots of your document. Then, Scanner would shut down without saving the document. I went through this process several times. Connecting with support was complicated/tone consuming and not helpful. I can only assume that the pay version is a lot more efficient. But, I’m not willing to try it out based on the free app experience. Finally, I provided my credit card information for the three day trial and have no idea if by deleting Scanner , that assumes I’m canceling. Just lacking info on how the scan works and a bit shady on whether I am going to be charged for this “free trial”.

by (--)(--)

!!! AVOID !!!

I bought Scanner for $3.99 thinking that it was a deal for a scanning app. Then, after the purchase, the thing said that it was a monthly service of around $10. Well, that’s pretty steep. Upset, I started using the thing and it worked OK, not amazing, but OK. Went to email the scanned document and got slapped with a 5 second COMMERCIAL and then on the subject line was something to the effect of “!!! TRY OUR APP !!!”. And in the body was an web link to “!!! TRY OUR APP !!! “. Long story short, I erased the stupid thing after having it on my phone for around 10 minutes.

by Jasonrose1313

You have to subscribe to scan and save more than 10 pages. However, I tried three times to subscribe, my account says and confirms it’s subscribed, but Scanner wouldn’t allow me to scan more than 10 pages. I had to buy a second subscription from their plans to get Scanner work. NOT WORTH IT. I also tried to connect it to my google account, but google promptly blocked Scanner from doing so because it was trying to access my private data.

by Ubermmensch

You subbed to scan a 10+ pages document and want out immediately? Go in Scanner -> settings -> subscribe to PRO (or whatever it is in your language) -> manage -> end free trial

App is ok to scan if you don’t have Normal this app at home. Not the best quality but it can save your life. Don’t forget to unsubscribe as Scanner is clearly a passive income cash grab from the devs. Check out their policy they can get your data too and you can ask them to delete all, as per law.

by Ser2031

Maybe I’m just horrible at taking the pictures, but my scans were incredibly hard to get without having a shadow blacking half the paper or the lighting making it very hard to read. My professors had to ask me to resend multiple assignments because it was hard to read and it took me 15-30 minutes to get a good scan. Also only have an iphone 7, so maybe that affected it. Gets the job done though

by AllNicknamesTaken13566

I got Scanner because I had to scan some legal documents on short notice and my printer/this app was broken.

Up to the 10 pages worked fine. I had to scan 13 pages and had to be in 1 document so I was forced to buy the premium version for $9.99. I purchased the monthly subscription for $9.99 just to use it to scan this one document and every time I got to the 11th page it prompts to buy premium which I already purchased. It turns into a cycle for pushing to buy premium that I already own, even stating “you already own this” and bringing me back to the same point again and again.

Very frustrating and left me unable to scan when I needed it the most.

by FrenchHornGirl

For the free version, I had no issues with Scanner until it came to exporting. When exporting multiple files, it somehow only exports that same number of copies of only ONE of the files (for example, I had 8 scans that I tried to export, and no matter what service I chose for exporting, I got 8 copies of ONE of the scans rather than 1 copy of each individual file). Not sure how this works, but it is glitchy and now I have to individually export each file to ensure that I don’t get duplicates!

by No Nickname Avsisble

Poorly presented. I view it wanted to check the cost, and was downloading without any information. Poor business practice, stay away from this company and/or developer. I’m demanding no charge be made! I can’t respond without giving it a 5 start rating, it is at best 1/2 a star!

by Tinnalee1974

This crazy COVID-19 crisis shut down everything!!! My 11 year old son needs to now scan his way through school to receive credit for all his school work! This Application has made things 100% better and helped our stress level regarding getting his work to the school system fast, effective and in great reading quality!!! Thank you,
Chestina

by ChillHarris

I needed to scan a document remotely and was nervous to sign up due to the credit card prompt. I successfully unsubscribed the next day and no charge to my account. Plus the scan worked perfectly. UNSUBSCRIBE GO TO: phone settings > click your name/Apple ID at top > subscriptions > this app > unsubscribe

by KaliFlame

Scanner is SPAM... I tried to send a document with the email option they had and the email is just and advertisement to try Scanner .. Didn’t even place the scanned document in the email.. tried to save to google drive and that failed also.. Even iCloud.. This on this trash app works

by Jeremy Stein

I don’t bother using my all-in-one printer/this app since that requires me to do extra steps on my computer. I can scan multiple pages with Scanner and directly email the combined PDF. Such a time-saver!

I was worried that the pages would be distorted, but it does a good job finding the page edges and making everything straight.

by Mahfuzur Emon

I love Scanner. If you want to keep organized records that you can search or go totally paperless then this is a great app. Fast OCR and smart adjustments either automatic or custom have allowed me to power through several
banker's boxes of records of all kinds to create readable and searchable scans even from items with low contrast grayscale information. Scanner would have no problem making short work of huge amount of business records. So happy with this

by Disasterguy

I am so sad. I found an app that really works well except the people who wrote Scanner seem to think it is a good idea to use their app that I am paying for to try and promote their app by putting a link in the subject line and a little add in the email when I forward the scan. The most recent fiasco is that I had to leave their app because an incessant medical add would not stop playing. These guys are terrible. :(!!!!

by Romdos

Scanner is ridiculously expensive for what it does. And the worst thing is you get 3 days free unless you “unsubscribe” but they give you no way to unsubscribe. It says you can unsubscribe in settings but you can’t. I’m going to have to contact Apple to get this unscrupulous bloodsucker off my neck. Don’t download! It’s not worth it being free much less $9.99 a month!

by ARD8888888888

I subscribed three months ago to Premium, which is advertised as “unlimited scans, premium features, and no ads.” Well I still have ads and no access to any premium features. When I tried to request a refund they said they don’t provide refunds. I literally did not get the service I paid for and their customer service is seriously lacking. Get a different app.

by Nick's Cellphone

Scanner is horrible. I believe a blind monkey could design an app better than this. Every time I try to convert my photos to a pdf (the sole purpose of Scanner ) it crashes. What’s the point of having an app if it doesn’t work. Waste of space on my phone and a waste of space on Scanner Store. -Not only does it not work, they also want your money after a three day trial!!! Absolutely mind twisting!

by Trhood

I used the free trial and just upgraded to the Pro version for $39 a year. I was charged right away, but cannot access the Pro features. It never upgraded. I deleted and reinstalled with no change. There is no way to contact developers. I do not recommend purchasing- though the free portion did work most of the time. However the ads are non-stop, and many times the PDF never attached. Very frustrating!

by Yolynsie

I downloaded the free trial to upload one image. It basically functions as a jpg to pdf converter, but the camera features and app itself were trash. Not to mention, they charged me for the subscription (automatically the most expensive option, of course) in under the 3 day trial limit. Apple won’t issue a refund even though I deleted Scanner off my phone. I hope the developers rot. Apple needs to use an opt-in feature before every credit card charge.

by Bobobobobobobhsbsbs

DON’T download Scanner. The developers use extremely sleezy techniques to get people to “subscribe” to a service that’s completely worthless, considering you can convert images to PDF through the Notes app in your phone.

They force you to subscribe to a free trial, and there’s no easy way to cancel this trial before it charges $10 (10 freaking dollars) a month later. I immediately contacted their support to cancel my subscription after starting the trial but they never responded. Deleted Scanner thinking that’d work, but sure enough had a $10 charge a month later.

Tip: you have to cancel the subscription through your Apple ID settings in your phone.

Don’t download Scanner. Use the Notes app in your phone and save yourself the trouble.

by Jennay789

Scanner is nothing more than a mediocre scam; whose main purpose is to try to trick people into $10 a month subscriptions. You heard me right, someone thought that $10 a month is a reasonable price for a this app. Even when you pay for the premium subscription, they have a still loaded with ads. And the this app itself is not a premium product at all. It takes mediocre scans. Ironically it’s worse than many free apps.

by Delpet

I was naive to think this free app would be helpful. The scanning and saving part was pretty easy...then ads started popping up every few seconds and you have to carefully click out of them in the middle of what you are trying to do. Not to mention you can’t export the files without upgrading and once you do upgrade, exporting the files is a not intuitive and is way more trouble than it’s worth. Do yourself a favor and download another app for a small price.

by Tayliah12

I think that would be wonderful so u will be able to scan documents from your phone u don’t have to be in your office

by Highimlindsey

I hardly ever have to download these types of apps or fax apps or whatever but just chancing my luck by DL this one, it was so user friendly and resulted in quality pdf format, just like I like! 🙃🙃🙃

by Tina Cosima

Just like taking pictures but allows up to five pages to be scanned and saved as one document.

Very helpful !

by Nichole313

I am not a tech person and I can use Scanner with no problem.