Company Name: MotionVibe Innovations LLC
About: This is the official member mobile app for Onelife Fitness. Members can access
fitness class schedules, club hours, and information on the go.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MotionVibe Innovations LLC
E-Mail: [email protected]
Website: 🌍 Visit Onelife Fitness Website
Privacy Policy: http://Motionvibe.com/termsofservice.aspx
Developer: MotionVibe Innovations
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Unable to see classes and to register for classes
i want to cancel membership
by SuzyB0901
So first, I’m not find this to be a very helpful app in that there is no list of classes that are available in my area shown on the app. A reservation system for lap swim and for the warm therapy pool is available, but no list of which classes are held at available times to choose from, such as Aqua Fit, etc. The second thing, and even more concerning, is that the developer has seemingly not updated the privacy settings in awhile. At the end of the app page, it states this quite clearly. I will be deleting this app from my phone and, quite frankly I’m not sure why someone would put it on their phone with the lack of security.
by Uywmkjo
Class instructors are asking us to use the app to sign up for classes since New Year is coming and class sizes may become an issue. However, when I downloaded the app and attempted to sign in, I keep getting error message Account not found. I called my Dawsonville location and was told that I just need to keep trying because the app is having issues. I’ve tried over and over for a couple days now and still have the Account not found error. Frustrating experience. I love the fitness center, but this app needs some help.
by VDubs8
I don’t ever write reviews. This needs it. I’ve been told many a times I can cancel my account through app or online account. When you put in the request it goes nowhere.
I’ve received multiple penalties for not checking in, when I literally checked in via the app barcode and the front desk.
What is the point of this app when nothing actually works and instead you penalize or make your members lives harder. Hire an app developer who knows what they’re doing and fix this.