Architecture app not working? crashes or has problems?

Architecture Status

Last Updated on 2017-01-30 by chardine marc

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Common Architecture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Architecture app on iOS and Android devices. Solve all Architecture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Architecture iPhone Issues and Solutions

Architecture iOS app crashes, not working, errors
Architecture iOS app network issues
Architecture on iOS has black/white screen

Architecture Android App Issues and Solutions

Architecture has errors/crashing/not working
Architecture server network connectivity issues
Architecture has black screen

Architecture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Architecture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Architecture app crashes or not working on Iphone (iOS):

Close and restart the Architecture app on iPhone
Update Architecture app to the Latest Version for iOS
Uninstall and reinstall Architecture iPhone app
Update your iPhone to the latest iOS version

Fix Architecture on iPhone unable to connect to server/internet connection issues::

To resolve Architecture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Architecture black/white screen (blank screen) on iPhone:

Follow the Architecture iOS app troubleshooting guide Here →

Architecture Android App Issues and Solutions

Fix Architecture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Architecture app issues:

Force Stop the Architecture App
1. On android, goto "Settings" » click Architecture app. » click "Force Stop".

Update Architecture to the latest version on PlayStore

Clear Architecture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Architecture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Architecture.

Fix Architecture unable to contact server/ Architecture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Architecture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Architecture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Architecture on android.

Solve Architecture black/white screens issue on Android:

Follow the Architecture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at chardine marc, developers of Architecture.

About this app

Discover Gothic and Roman this app in augmented reality! Print out the paper markers available in the application and use your mobile device to discover this app!