VitaFood app not working? crashes or has problems?

VitaFood Status

Last Updated on 2017-02-23 by Medisana GmbH

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Common VitaFood Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VitaFood app on iOS and Android devices. Solve all VitaFood app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VitaFood iPhone Issues and Solutions

VitaFood iOS app crashes, not working, errors
VitaFood iOS app network issues
VitaFood on iOS has black/white screen

VitaFood Android App Issues and Solutions

VitaFood has errors/crashing/not working
VitaFood server network connectivity issues
VitaFood has black screen

VitaFood iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VitaFood app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VitaFood app crashes or not working on Iphone (iOS):

Close and restart the VitaFood app on iPhone
Update VitaFood app to the Latest Version for iOS
Uninstall and reinstall VitaFood iPhone app
Update your iPhone to the latest iOS version

Fix VitaFood on iPhone unable to connect to server/internet connection issues::

To resolve VitaFood network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VitaFood black/white screen (blank screen) on iPhone:

Follow the VitaFood iOS app troubleshooting guide Here →

VitaFood Android App Issues and Solutions

Fix VitaFood not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VitaFood app issues:

Force Stop the VitaFood App
1. On android, goto "Settings" » click VitaFood app. » click "Force Stop".

Update VitaFood to the latest version on PlayStore

Clear VitaFood App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VitaFood app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VitaFood.

Fix VitaFood unable to contact server/ VitaFood internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VitaFood » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VitaFood » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VitaFood on android.

Solve VitaFood black/white screens issue on Android:

Follow the VitaFood android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Medisana GmbH, developers of VitaFood.