Contact Grateful Support
Company Name: Reflectly ApS
About: According to researchers at the Harvard Medical School, “Gratitude helps
people feel more positive emotions, relish good experiences, improve their
health, deal with adversity, and build strong relationships.” Grateful was
created to make expressing gratitude in your life both easy and fun, as well as
to remind you, during those down moments, of the many blessings in your life
(that you've documented in Grateful).
Grateful Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Grateful: A Gratitude Journal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grateful: A Gratitude Journal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Reflectly ApS
Privacy & Terms:
https://treebetty.com/main/privacy
https://treebetty.com/main/privacy/terms-of-use
Read 3 Customer Service Reviews 😭😔💔
:(
by Catch # 888
I typed a very long grateful story and then left the app for a email notification, I return to the app and it all vanished. I wasn't even off the application for more than 30 seconds and everything I typed disappeared instantly.
That’s so unfortunate..since I wanted to really get involved into this platform but I don’t want to stress myself out over my paragraphs being deleted so quickly. That would just cause so much more stress & anxiety for me then actually enjoying the app & act of gratitude. I am hoping the developers find a way to work through this. Since I’m a writer and write long entries, I can’t imagine having to copy and paste every time I want to save my entries from being deleted. From Grateful App to Notes, from Notes to Grateful App, vice versa. I could just use my notes on my iPhone. It has less aesthetic but at least my notes don’t vanish once I leave the application to roam in the background.
I feel and love the potential, won’t delete the app, but hope to see future improvements & updates to counteract this inconvenience.
Namaste to All!
It made me so sad!
by Jill232323
I loved this app and used it religiously but the backup user interface is awful. You have to do it manually and the restore from backup link is placed directly below the backup link which resulted in me hitting the wrong button in a distracted hurry and losing almost a months worth of grateful entries. I feel so sad. It’s like a month of precious and personal journal entries have been lost forever and the memories that I thought I was saving are gone. It meant a lot to me to have these memories, especially during the pandemic. The restore button should be in another safe location. How often does a user need to revert to an old backup and delete all new entries? It doesn’t even make sense. It seems small but this is a huge design flaw. Time to go back to pen and paper.
Won’t open, keeps crashing, lost a year’s worth of entries.
by Anna78912
I pay for this app, and I enjoyed using it until a couple months ago when one day I opened it and it just wouldn’t load. This problem persisted, so I had to delete and redownload, losing my previous entries (1.5 yrs worth of journaling and photos) in the process. And that was pointless, because it STILL won’t work. I see that Reflecty bought the app, and is presumably intentionally sabotaging/killing it because it competes with the app they offer. DON’T SWITCH TO REFLECTY. There are other gratitude journals and apps out there, and those people are dicks for doing this. They could have at least let us save our old entries before turning Grateful into a brick.
Have a Problem with Grateful: A Gratitude Journal? Report Issue
Why should I report an Issue with Grateful: A Gratitude Journal?
- Pulling issues faced by users like you is a good way to draw attention of Grateful: A Gratitude Journal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Grateful: A Gratitude Journal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grateful: A Gratitude Journal.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
