Contact Lighthouse.io

Contact Lighthouse io Support


Company Name:

About: Lighthouse.io is a mobile first workforce management platform that makes it
simple to locate, interact with, and optimize workers and assets at facilities
like shopping malls, train stations, airports, corporate campuses, hospitals and
stadiums.


 
  2026-04-07

Lighthouse io Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lighthouse.io



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Lighthouse.io Website

Privacy Policy: https://lighthouse.io/privacy

Developer: Lighthouse.io





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3 Most reported problems 😔💔

3.5 out of 5

OK at first, but is getting worse

2025-12-24

by Maxamillion69er

I am a software engineer that has used this application with our company for the last few years. While it has been mostly satisfactory with basic functions needed for us, it has gotten worse over the last few years. From a software engineering standpoint, there are many issues with it that I’m surprised their team hasn’t addressed. Firstly, they have not had any update of substance in the 3 years we’ve been using it. Bug fixes here and there, but no actual feature improvements of any kind, which is odd to me. The second and biggest issue is the server issues they’ve been encountering. In the past year, we’ve experienced 5-6 outages, with three of those being in the last 30 days. This has been a strain on our operations to say the least. A frustrating part of this is the lack of response from Lighthouse, as they never explain what’s causing this issue. As a result, we are switching to a more reliable, modern software with reliable servers and more modern features.

Do not use

2025-12-25

by Sgfdfug

Complete garbage. Crashes randomly for no reason at all. The text box you have to type in is minuscule, I end up typing it all up in notes and then paste it in. Only crashes about 50% of the time doing it that way. Uploading picture crashes it, location accuracy is non-existent. Do not use if you value your sanity

Daily Activity R1 - location

2025-12-26

by Disappointed-Security In Tx

I am unable to select the proper location under the task Daily Activity R1. Though the option to select the proper location works under Activity Log. I also see the proper location on the main screen of the App.

Please assist, I am not the only one having this issue.




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Lighthouse.io customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lighthouse.io.


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