Contact Notion Support

by Akhella

I feel that the iPadOS version of notion is a dumbed-down version of the MacOS version, with many features lacking that people have been asking for for the past several years, and that make the app completely unusable for me on the iPad, forcing me to switch between different apps to accomplish tasks that would normally be done within Notion on the Mac. - The font size is way too small on the iPad, and there is no way to change it. The app doesn’t allow CMD +/- to increase font size, which has been one of the most voted requests on Reddit - You cannot have multiple windows, which is a MUST-HAVE for me to work. When I contacted their support, they suggested opening several windows in Safari. If that’s the solution, what’s the point of having an iPad app in the first place? - You can’t copy several paragraphs in a page. If you select multiple paragraphs, it’s impossible to copy/paste. Absolutely impossible. A feature that any iPad app has, but Notion doesn’t! I can go on, but my advise is for the company to take a look at the Reddit forums and user feedback, and start prioritizing what people have been asking for for years over what the company keeps adding to compete with similar apps. In other words, please prioritize the user experience over features.

by Deffinbro

Work that was very meaningful to me and represented a lot of time has been deleted from my Workspace, I believe because I let my Pro account expire and was over the block limit. I am appalled that work was just removed from my workspace without so much as a warning. I could have and would have deleted basically anything else in the workspace and been okay, but the one single thing that I was important to me is the thing that was removed.

Thankfully, my phone for whatever reason hasn't synced with the web version (which under normal circumstances would be horrible, but in this circumstance has saved me a ton of trouble). I can't do anything except hand-type the data into a new spreadsheet since I can't mass copy cells on my phone, which if infuriating, but at least my data is saved. It is going to take literal hours to hand type, however.

Notion's decision to destroy my data without notification has definitely lost me as a customer, and I will not be recommending to anyone else. I was so gung-ho about this product at first, too, but destruction of data is absolutely over the line.

by Tanookisuit_ty

I am a huge fan of Notion. I use it several hours everyday to tackle, organize, and create things for both my work and home life. It is a truly amazing tool that has replaced several apps that I used to rely on. Don’t let this iOS app discourage, go check out the platform.

That said, the iPhone app is fairly useless when it comes to creating and organizing content. It’s slow, clunky, and buggy. It’s a fine enough app if you’re simply using it to review your content inside Notion. It’s slightly better on iPad, but still not great. This is very clearly a desktop app that’s not reached maturity on mobile. Working with text, tables, styles, is slow and unintuitive (or broken). Trying to select text, hold space to move your cursor, make edits across multiple paragraphs is all basic functionality required to be efficient in Notion, and none of it works right in the current app.

So if you’re new to Notion or wanting to test it out, use a computer. This app will not give you a full sense of what this amazing app is capable of.