Contact DC Metro Bus Support
Company Name: ASN GROUP LLC
About: DC Metro & Bus is the simplest and most convenient app to help you navigate the
Washington DC Metropolitan Area – including Arlington Transit.
Highlights:
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View metro and bus schedules
- Find bus stops, bus routes, and metro stations
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View real-time bus and train arrivals
- Search for stations and stops by name
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Track buses live on the real-time map
- View future and past bus scheduled
times
- See full metro lines – an.
DC Metro Bus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ASN GROUP LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DC Metro and Bus Website
Privacy Policy: https://www.iubenda.com/privacy-policy/246320
Developer: Dixon Mobility, LLC
Privacy & Terms:
Can I trust DC Metro Bus app?
Protect your data and wallet. We investigate the developer's website (Asndigital.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Typical government app not really what the consumer needs
by On The Go Coffee Drinker
Terrible for a first timer. Ask someone rather than use the app for information.
Make a link or button for first time users. Make a short list of what to do in layman’s terms.
A quick search line to input a train station that will then pop up on the map showing where that station is would be helpful.
A button to click “find me” which shows your phone location on a map and the closest station to you.
A map/directions feature to input a station and it will show you on the map with a route to that station.
Disappointed traveler
by JustMBG
The new version of the old app is much less user-friendly: it is unwieldy, takes longer to navigate and find your particular bus, number, and - most importantly - does not show buses on route in real time ( the feature that was present in the old version), so one doesn’t know whether he/she just missed the bus or the bus is late. Please bring this feature back!
Not accurate info
by Robinbl2
I checked ‘near by bus stop’ from 2 blocks from the actual bus stop. App showed ‘There’s no nearby bus stop’
And this app doesn’t even show the actual bus arrival in real time. It’s only showing the original departure bus stop, then we have to figure out what time is the original departure time vs the current time frame.
Useless app. I wasted $0.99.
Have a Problem with DC Metro & Bus – Schedules? Report Issue
Why should I report an Issue with DC Metro & Bus – Schedules?
- Pulling issues faced by users like you is a good way to draw attention of DC Metro & Bus – Schedules to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DC Metro & Bus – Schedules customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DC Metro & Bus – Schedules.
