Mobilize‎ Reviews

Mobilize Reviews

Published by on 2025-01-27

🏷️ About: Mobilize Share is the carsharing service of Mobilize. You can rent a Renault city car or utility vehicle 24/7 on a self-service basis for as long as you want (one hour, one day or more).


       


Overall Customer Experience 😎


🤬 Negative experience
67.0%

🫥 Neutral
24.8%

😎 Positive experience
8.2%

~ from Justuseapp.com NLP analysis of 25 combined software reviews.



Read 2 Customer Service Reviews 😠💢

4.4 out of 5
Worthless

Mobilize is worthless and a waste of time. I have spent two weeks trying to create an account but continue to receive an error message “ an error happened in the attempt to connect to the server”
I have reported this twice by email to Renault and called their tech-support twice. I have received two different answers. No one seems to understand why it does not work on an iPhone running iOS 14.8. I am beyond frustrated. Also, you have to upload six photos, and two pages of demographics data before it pings the server, and only then do you find out that the server is not working. The program should tell you after the first screen so you do not waste so much time taking and uploading six photographs.

Fail

1/ You CANNOT pay with an American Express, Visa, or MasterCard not issued in Europe (for example: USA…). I am not even sure how this does not breach card agreement with Amex, Visa, MC. 2/ the website and the mobile app do not share the same account… I.e. if you create an account of the mobile app you can’t log into the website… 3/ my profile was initially rejected because my American driver license was less than 1 year old… I have a license in France since 1987 and since 2014 in the US. Had to call in the support to get my profile accepted. 4/ I had to switch off the WiFi to allow my profile validation to go through because the connection was deemed “unstable”. Overall, a nonsensical user experience if you are a tourist or expat from abroad.



Is Mobilize Safe? 🙏

No. Mobilize‎ does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 25 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Mobilize Is 10.9/100.

Safety Analysis

80.0% of users say app is Safe 👍
80.0%

12.0% of users say app is Risky 🚨
12.0%

8.0% of users have Some Concerns ⚠️
8.0%


Is Mobilize Legit? 💯

No. Mobilize‎ does not seem legit based on our analysis. This conclusion was arrived at by running over 25 Mobilize‎ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mobilize Is 43.9/100..

🔏 Privacy & Data Safety

Mobilize collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Diagnostics

How was your experience with Mobilize‎? Post a Review




Features

The Mobilize Share service offers a wide range of vehicles: city cars for your weekend getaways, utility vehicles for your removals as well as Zero Emission (ZE) electric vehicles for your quick errands in urban areas.

Vehicles available in our services: Twingo, Clio, ZOE, Captur, Mégane, Scénic, Kadjar, Talisman, Kangoo, Trafic, Master... Test our latest models and find vehicles for all your daily needs.

Are you looking for a fast and autonomous car rental? The cars in the Mobilize Share network are available in several major cities as well as in the parking lots of several partner stores.

You can rent a Renault city car or utility vehicle 24/7 on a self-service basis for as long as you want (one hour, one day or more).

Mobilize Share is the carsharing service of Mobilize.

  Contact Support
Developer:
RCI Mobility

Contact e-Mail: