Contact Kansas Lottery PlayOn Support
Company Name: Pollard Banknote Limited
About: This is the official application for the Kansas Lottery.
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winning going with PlayOn®, the Kansas Lottery Players Loyalty program.
Kansas Lottery PlayOn Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pollard Banknote Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Kansas Lottery PlayOn Website
Privacy Policy: https://www.kslottery.com/PlayOn/privacy_policy.html
Developer: Pollard Banknote Limited
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10 Most reported problems 😔💔
try to enter ticket on rewards and says oops something went wrong. then wont let me do anything.
every time i try to log in it takes me back to sign in after trying to get in about 20 or 30 times i get sick and tired of it doing this i like it better the old way. and when i try to get help it is never open. please fix this problem PLEASE.
Played fast track , won $70.00, went to another game and it said I had a balance of $8.50, went back to Fast track and it said I was not finished and when game ended it said I won $40.00. It cheated me $30.00. I went on line to support, and opted for a call back, received a phone call that requested how well they resolved my problem, NEVER received a call to resolve the problem
What good is your site if it’s constantly down and you can’t play games it’s ridiculous
Can't get new app to work to check an enter 2nd chance tickets
App won't open. It worked until yesterday. Now it just shows a blue screen with the KS lottery logo.
I already have an account set up with Playon and it's not allowing me to login? Says my email is already being used? Any options to login back to my account?
Was great until I updated to iOS 14
by Greeneemmy
And it was. Now I have trouble with earning the free points they offer with those games. Like the Silverado game and the horse race game and the balloon game offered here to clarify what I mean by “earning free points with those games”. Contacted them 4 times now and they keep asking for the same info which I have told them 4 times now. It’s clear to me that they don’t actually read the complaints and just send the standard cheat sheet responses. Discovered today that when I’m using the news feed and I’m directed to the promotion page to see details that I just get another copy of that promotion with instructions to see the promotion page for details and that’s all there is. Can’t find anything about how the millionaire raffle is going using the app, although the website has that info. So the app has become useless. If one or two features aren’t working properly, how can I rely on any of the others. I wanted to see the winners of the three second chance drawings I had entered, and I cannot. And calling attention to the problem has been fruitless. I guess I am supposed to believe that my phone is the only one that has had a problem since updating to iOS 14 and 14.1. Could be but I haven’t experienced any problems with any of the other apps on my phone. Thanks anyway.
Play on points not updating…
by Darchy111
Lately when I am scanning all my tickets for my play on points it will accept them and count them but I do not know how much I am getting for any of them or it won’t update the total for days. This has been an ongoing issue for at least the last month or two and it’s frustrating when you don’t know how much you have to enter any of the drawings or anything! Someone needs to be fixing this bug or whatever in the app!!
Worst app ever
by Argdjir VJ Cf
If I could give it no stars at all I would. I tried to use it last year and couldn’t. My wife tried to use it last year and got so frustrated that she quit trying to log in. I tried again this year and it is the same thing. I can’t log in. It tells me they sent an email to me to verify my email and I never get the email. It is a horrible app. You guys need to strive for at least a four star rating.
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