Clarins e-pro app not working? crashes or has problems?

Clarins e-pro Status

Last Updated on 2024-10-04 by Clarins

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Common Clarins e-pro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Clarins e-pro app on iOS and Android devices. Solve all Clarins e-pro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Clarins e-pro iPhone Issues and Solutions

Clarins e-pro iOS app crashes, not working, errors
Clarins e-pro iOS app network issues
Clarins e-pro on iOS has black/white screen

Clarins e-pro Android App Issues and Solutions

Clarins e-pro has errors/crashing/not working
Clarins e-pro server network connectivity issues
Clarins e-pro has black screen

Clarins e-pro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Clarins e-pro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Clarins e-pro app crashes or not working on Iphone (iOS):

Close and restart the Clarins e-pro app on iPhone
Update Clarins e-pro app to the Latest Version for iOS
Uninstall and reinstall Clarins e-pro iPhone app
Update your iPhone to the latest iOS version

Fix Clarins e-pro on iPhone unable to connect to server/internet connection issues::

To resolve Clarins e-pro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Clarins e-pro black/white screen (blank screen) on iPhone:

Follow the Clarins e-pro iOS app troubleshooting guide Here →

Clarins e-pro Android App Issues and Solutions

Fix Clarins e-pro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Clarins e-pro app issues:

Force Stop the Clarins e-pro App
1. On android, goto "Settings" » click Clarins e-pro app. » click "Force Stop".

Update Clarins e-pro to the latest version on PlayStore

Clear Clarins e-pro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Clarins e-pro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Clarins e-pro.

Fix Clarins e-pro unable to contact server/ Clarins e-pro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Clarins e-pro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Clarins e-pro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Clarins e-pro on android.

Solve Clarins e-pro black/white screens issue on Android:

Follow the Clarins e-pro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Clarins, developers of Clarins e-pro.

About this app

Clarins e-pro is the daily companion to answer the learning needs of Clarins beauty advisors. An educational, fun and all-in-one tool that will allow you to become an expert on Clarins brand and products. - Accompanies you on a daily basis for training adapted to your needs, on all your devices (mobile, PC, tablet). - Offers you short and fun activities to present the brand and products. - Offers you a customized training to develop your expertise.