NYC ACCESS HRA Status
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problems reported in the last 24 hours
Summary of NYC ACCESS HRA Problems 😠👌🔥
- Login issues
- Technical difficulties
- Document failed upload
- Sign into the app multiple times
- Notices and alerts contradict each other
- Drop down menus have options that can't be read
- Received nothing after approval for a MetroCard
- Neglectful, wrathful, malicious customer service
- Redundant system
- Nepotism can get in the way of retaliation
- Loss of rights as an American citizen
- Indentured servitude
- Little to no regard for social work or human rights or dignity
47 Reported Issues: 😵🆘🛟🚨📢
The system keeps telling me to try again later - fro months.
It keeps saying not compatible with my device after deleting it and trying to download it again.
It says this app won't work with this device.
The Access NHRA app was working a few days ago, now it reads not compatible with my samsung android phone. I have documents that I started. Need to send one more for Rosa Spiridigliozzi
the app just says "Welcome back abraham aboud" Nearly done,please wait... and that's it , it doesn;t allow me to log in
I get a notified that I have a new e-notice but neither the website of mobile app will let me open the notification.
I can't log in. Its telling me to match pictures, but it's not allowing me, so I'm trying to upload documents
I can't log in. Its telling me to match pictures, but it's not allowing me, so I'm trying to upload documents
The app is saying I need a phone interview but I already had one weeks ago It's preventing me from receiving any benefits
I can sign in but it goes no further then that it just keeps loading but never loads
Why can't see all my images when I try to upload from the image. I can only see some of the images.
Access HRA is showing no active cases for me all of the sudden...no notice of closed case,no recertification is due...just shows no active cases today after a weekend website maintenance. Wow! Now I'm out of food for the holidays thanks HRA!
I am trying to get in & the app keeps saying pending. I'm trying to submit my documents & this is preventing me from doing it! 😩
I am trying to get in & the app keeps saying pending. I'm trying to submit my documents & this is preventing me from doing it! 😩
I am trying to get in & the app keeps saying pending
Nothing updated. Gives me old info.
Website is not giving the option to recertify and i don't want my case to close.
Why is it that when I log into access hra it won't open? It just keeps saying almost done
I am helping a friend upload documents but the system keeps telling me "We could not connect to the following system: SNAP (Food Stamps),Cash Assistance. Please wait and try again later." This has been going on for three days.
Logged me out and when I try to sign in it tells me put my info when I put my info it says cannot find my case
i cannot look anything up or access account
I can’t upload documents on the Access HRA app because it says “unable to connect to system” and it keeps telling me I don’t have any current cases/applications which is false
All my information in alerts has diappeared. 9/14/2022 Documents enotices
Hi, I am getting a message that i must recertification by oct2022 but my app says that i am not due for recertification when i press the link.
I have never had so many problems with this app in years as in last 2 months. Keeps crashing, not loading info or closing out while attempting to use. Let's do better terrible app
I have been trying to recertify my SNAP application for several days and the link doesn't connect it states to call (718) 557-1399 but your on hold for over an hour and no one gets on. I haven't receive my recertification application in the mail as well.
Unable to do cash recertification online by the HRA ACCESS APP. My recertification is due September 20, 2022 the app says l'm due but doesn't let me recertify. Unable to connect to system is the message I get.
TRYING TO RECERTIFY PAGES JUST KEEP CRASHING OR DONT OPEN AT ALL. ALSO APP DOESNT GET PAST THE FIRST SCREEN
Can't download my budget letter I need it for app application 😫
My recertification for benefits is due August 28th & I am unable to find where I have to recertify for benefits on the Access Hra App? I was wondering if you could help me?
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Common NYC ACCESS HRA Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot NYC ACCESS HRA app on iOS and Android devices. Solve all NYC ACCESS HRA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Information Technology And Telecomm, developers of NYC ACCESS HRA.
100% Contact Match
Developer: NYC Human Resources Administration
E-Mail: ACCESSHRASuppapp@hra.nyc.gov
Website: 🌍 Visit NYC ACCESS HRA Website
The Documents section of NYCACCESSHRA lets you view a list of documents the Agency received from you about your case. The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. The Cases section of NYCACCESSHRA lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. The Payments section of NYCACCESSHRA lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. Please visit the My Documents section to check if the Agency accepted the documents you submitted. The Appointment section of NYCACCESSHRA lets you view appointments that are upcoming, missed, or completed. Only documents that are listed in the My Documents section were accepted by the Agency. The Profile section of NYCACCESSHRA provides you with the contact information and notification preferences you have previously provided to the agency. Note: Uploaded documents must be of good quality for the Agency to review. You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Submitting documents does not mean that your documents prove the eligibility factor. Your history of documents that you have uploaded can be seen on the My Uploads screen. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
