Whistle app not working? crashes or has problems?

Whistle Status

Last Updated on 2025-01-27 by Whistle

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User reports:
No current problems

User reports 0

Summary of Whistle Problems 🔥

- Updates come to the phone ridiculously slow

- App stopped tracking pet and never notified

- Email address was wrong

- Activity tab shows wrong day

- Shows dog has traveled more than 10 miles when he never left the house

- Alerts are about 50% accurate

📋 8 Reported Issues:

Breanne 2022-10-15

The whistle is claiming my dog is x feet away when he’s right in front of me

Marilyn Huey 2022-09-24

Hi we have been having constant issues where his whistled whistle device is not working properly and one of the reasons is it's not sending us a text when the cat leaves or comes back it's not doing anything please inform we need help right away cat is mad.

Tim Droney 2022-09-17

Locator not working, won't connect Try back later is not too comforting

Tim Droney 2022-09-17

Locator not working, won't cpnnect Try back later is not too comforting

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Christina 2022-09-02

Whistle is “having difficulty connecting” to 2 out of our 3 whistle go devices. Is the system down or what can I do about this? Cannot track my dogs. Thanks, Christina

Jessica 2022-09-02

App not working properly. "We've hit a snag". Won't track pet. Same message on multiple phones/installs.

Bruce Klotzman 2022-06-07

Your whistle app is not working and I’m getting a message to try back soon. How long is the App off-line?

Dan Lynch 2022-05-30

I have three cats on Whistle. Two of the Whistles are sending updates to text and email. The other one (Mason) is not. I did the hard reset I think two times but there is still no updates sent to me. Any idea? Thanks Dan

Showing 1-8 of 8 reported issues:

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Common Whistle Problems & Solutions. Troubleshooting Guide

Table of Contents:

Whistle iPhone Issues and Solutions

Whistle iOS app crashes, not working, errors
Whistle iOS app network issues
Whistle on iOS has black/white screen

Whistle Android App Issues and Solutions

Whistle has errors/crashing/not working
Whistle server network connectivity issues
Whistle has black screen

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Whistle iPhone Issues and Solutions

How to fix Whistle app crashes or not working on Iphone (iOS):

Close and restart the Whistle app on iPhone
Update Whistle app to the Latest Version for iOS
Uninstall and reinstall Whistle iPhone app
Update your iPhone to the latest iOS version

Fix Whistle on iPhone unable to connect to server/internet connection issues::

To resolve Whistle network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Whistle Android App Issues and Solutions

Fix Whistle not working on Android, crashes, errors or is unresponsive:

Force Stop the Whistle App
1. On android, goto Settings » Whistle » click [Force Stop]

Update Whistle to the latest version on PlayStore

Clear Whistle App Cache and Data:
1. On android, goto Settings » Apps » Whistle » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Whistle.

Fix Whistle unable to contact server/ Whistle internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Whistle » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Whistle » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Whistle