mSpy: Find my Friends Phone Reviews

by Hgtyhhvtrfg

Paid for mSpy bc they claimed to have a money back guarantee and also claimed to be incognito. Instead the target phone was sent notifications every time I checked location and asked the target for permission to allow or block access. I had purchased mSpy to be able to see text messages, emails, photos, etc on the target phone but was only given access to gps location and contact list. When I contacted the company asking for either help or refund from the money back guarantee, all I got in response was that they won’t charge me any more payments in the future. mSpy is garbage and so is their customer service!!!

by Kelsey 6491

mSpy has been nothing but frustrating. Every attempt I make to open mSpy , it does not get past the loading sign. It will never completely load. mSpy has been closing out every time I try to open it. On top of that, due to all these reasons I have been trying to get a refund of my money because I emailed mSpy stating I wanted to cancel my membership due to these issues and it has been over a month and the customer support system has been disgraceful. I continue to get bounced around to different support staff, but this is after days of waiting without a reply from anyone. I am beyond fed up with mSpy and am still battling trying to get a refund after over a month since I emailed about canceling.

by Beliveinyourself

Do not get mSpy or sign up online with these people. Customer service is the worst. I signed up online to track my sons phone and after just one hour of signing up saw that it didn't work in tracking or did do the things it advertises so i request a cancellation. After a month of going back and forth my money was not refunded and now i am $170 out of pocket. Customer service is the worst at helping solve this and their response was always the same. That they could not refund but freeze the account. Ridiculous why would i want to freeze something i will not be able to use. Trust me don’t get this at all unless you want to just waste money you will never get back.

by RMH :p

This is such an invasion of privacy. Many people may think that this is fine and they have a right to intrude but this is just disrespectful. This is to keep an eye on what your kids are doing on their phone but do you really expect parents to use this for safety? No!! They just want to monitor who their kids are texting and what they are looking up. All of this is about trust; If you can’t your kids with a phone, then don’t give them a phone. How are your kids supposed to respect you and their boundaries and rules if you don’t let them. What’s the point of giving them rules when you don’t give them any room to live. Let your kids breathe, this is so bad. Parents that spy on their kids should be ashamed of themselves.

by Pacificasw

Do not i repeat do not use mSpy and expect to be able to track anyone. First of all it costs $9.99 for a monthly subscription and then somehow they conned me into paying $30 to be able to get gps locations and call logs. After the fact mSpy completely stopped working it just says my subscription is expired (no i just paid) and continues to say “you restored your subscription succesfully” but continues to not work. I emailed called and have gotten no help im about to call my bank and tell them to reimburse me for the charge and have them deal with this HORRIBLE company. Not only is all that bs but i also used 2 other apps in case 1 didnt suffice, wheres my phone app and life360. Both of which were $5 tops together and show me all the same things. Forget mSpy i really want this company to suffer for making me stress over something so avoidable. $30 is alot to me right now so thanks for stealing my xmas money you douche bags

by Jencap79

I purchased the browser-based full version of this program. I also paid extra for “priority phone support.” What a JOKE. No one will answer the phone. I have called about forty times and actually spoke to someone ONCE. He offered no real solution to the problem. Please know that this program WILL NOT work for iPhones that have two-factor authentication enabled. And I spoke with Apple this morning. There is now NO WAY to disable that feature. Therefore, this program will not work on iphones despite advertising that it does. The actual solution I was given by their tech was to create a new Apple ID for my daughter. That is not an option as she would lose all her songs and media. They will not respond to my emails and chat requests and again, despite paying extra for support, they will not answer the phone. I would give this ZERO stars if I could. Please don’t be duped like I was.

by Krissy2031

I am contacting the BBB about this company you take my money and the decide to not keep the original agreement which cause action to file a formal complaint and retrieve damages from this matter. An ample amount of time I went back and forth and now you give me 30 dollars from 110 payment. the agreement was to withhold 30 percent not pay 30 percent. This company is supposed to be highly rated and yet so determined to take a customer money and not give it back if they’re not satisfied. Unprofessional, highly disturbed that this company has created more criminals by this site to monitor one’s persona information without them knowing how can on have privacy if there’s 1 company that condone this kind of behavior I will also be contacting the Attorney Generals office for further investigation.

by Mylilpanda

mSpy takes away people’s right to privacy. Especially children. I don’t care if you’re using mSpy to keep your kid safe. Or if you’re using it to spy on your partner. This isn’t about safety. It’s about spying. Like one user said, you will eventually push your child away from you by downloading this spying malware and because downloading mSpy is for spying, your child/partner will no longer trust you. By then you have a broken relationship. These positive reviews are fake. It doesn’t even track iMessage or social media. Because for one, high end social media apps like Snapchat and instagram would never allow this. It goes against their user’s privacy. My mother downloaded this on my phone. And now I don’t trust her with anything because she doesn’t trust me. Why don’t you toxic parents and people of partners take a seat and think before you do stuff?

by Tech Monkey Cody

Do not use this. It’s a completely over invasive software and wants way too much of your information. It also uses misleading words like try suggesting that you’re able to use it in a trial form and doesn’t. I installed the software saw it was completely not what I needed, and within minutes I was on their chat as their website said that’s what to do. After hours of back-and-forth on the chat I was told that I have to email after emailing. I was told I couldn’t get a refund if you call they either say they’re not available or you can barely understand them. Sounds like there talking on broken up cell phones seriously do not make the mistake of giving these people your money you won’t get it back no matter what their website says about A 14 day refund.

by Hugabugs66

After many hurdles, roadblocks, passwords for this, that and the other, I seemed to have this installed on my son’s phone. It never worked, always got an error message and instructions to try again later when attempting to contact support. But they were on their A game when it came time to automatically renew the subscription. I tried to retrieve info one last time before cancelling the renewal, and lo and behold, it says the phone does not have a subscription. What would I be paying to renew if there is no subscription? If there is actually anyone working for most, I would like a refund. Thank goodness, after a lot of trouble, and back and forth s to my email account, I got the auto renewal cancelled. Not worth one red cent of anyone’s money.

by Pipeman30

I had purchased this app for 50 dollars so I thought with that would of come with quality customer service but I was wrong. No quality customer service is available for a extra charge of 50 dollars. Like I’m going to lay that when I’m trying to get my money refunded because of a personal matter i no longer needed mSpy or there services. So the only way the even request a refund is by email which no body actually looks at or responds to. And by there policy should have had a answer to being that it’s been 3 business days. And was told they would get back to me within 7 days. Like what kind of crap is that. And you can’t even get a hold of anyone on the phone again unless you pay for good customer service.

by The Gunny-95

Downloaded this on my wife's iPhone 7. At 1st I downloaded the lite version which was ok for gps, but that's about it, paid around $10 for mSpy .

It is suppose to be undetectable on the monitored device. This is misleading. After a few days my device popped up with a notification that mSpy was using data for location & I happen to get her phone just before it sent her the same notification. I dodged a bullet that time. So I began to send their customer support emails stating all the data mSpy said I was gonna get verses what I was getting along with the notification. We went back and forth and finally they recommended that I subscribe to a higher package.

I did purchase a year long plan because the longer you buy the cheaper it is per month. For non jail broken iPhones you have to have the Apple ID and password, which I fortunately had. The data only shows up days later as the phone backs up the cloud. It you have a some what smart spouse/child they will delete the messages as they go along with wiping history's & text messages.

The only way mSpy will serve you the desired results is if the monitored person is careless and sloppy about things done in the dark. I was definitely disappointed about the actual functionality.

by Jarard Hatherleighaiqad

I love mSpy even though I am a teenager. My mom made me download mSpy to make sure I am staying safe and not lying about where I’m going. I think the bubble update is a great decision because it provides the best of both worlds for both parents and children. Parents still get a general idea of where their kids are at, but from the aspect of a teen, it takes away some of the intrusiveness of how it feels to be monitored. I really like how the CEO is trying to cater to both sides, which is good because some parents want to be a bit too much of a helicopter parent and stay in their child’s business more than necessary and creating unwarranted fear and issues between them and their children.

by Meiiili@@

mSpy is very accurate 99%of the time! I'd recommend it to families that have member that go in all sorts of directions. It gives me peace of mind and it's even helped me when I left home without my phone and I panicked and thought I lost it at the store I was at. I could look at my daughter's phone, pull up mSpy and see where my phone was.

by Lolethia Buckhamkhqag

Honestly, I didn’t really think about using this app because my younger sister said it was a strong invasion of privacy. I take the bus for two hours every day to and from work and my mom didn’t feel safe not exactly knowing where I was before I got home, so for her ease of mind I decided to use a tracking app. After trying multiple tracking apps, I decided to download this app as a last resort and I honestly love it! Like it’ll tell her where I am in real time without having to look at ads or get through a paywall. It’ll also tell her what percent my phone battery is at and mSpy also allows me to track her as well. It’s honestly really nice to be able to have that security with her, and now my mom doesn’t stay up waiting for me to get home anymore.

by Indian Filonmpazd

this app helps our busy family stay connected, our kids feel safer and it's built more trust with them. It's helpful to know when the kids arrive/leave trusted locations and gives them more freedom. The privacy policies of this app are worth the cost. There are similar solutions that are "free" but then the location data of you and your loved ones is the product. We prefer the privacy commitment and reliability of this app and have been a paid subscriber for 4 years?

by Latres Dogghsmqp

this app is great for general “keeping track” of family members, but it also supports my bicycling hobby well. I’m old, but I like to do long solo rides in rural areas. My wife, who is less mobile, likes to track my progress from home. When I was having a mild medical problem on a long ride, she used it to get to my location and drive me home. When doing group tours, we have all of the participants load this app so that we can re-group when the riders get scattered. Over the years, we’ve tried several different tracking apps, but none has worked as well and as consistently as this app.

by Abba Bignalltqti

mSpy is the reason why I am so comfortable with my college student son 1,200 miles away from home. I know EXACTLY where he is at all times and it has just become a regular part of our lives. He is fine with it and generally forgets it is there. Prior to college it allowed me to make sure my son was safe around town and school while out with his friends

It tells u how much battery power they have left in their phones at any time and you can also tell when their phone is charging.

I can’t imagine life without this. I imagine it would also be helpful with an elderly parent. Do not hesitate to get mSpy!!

by Jaylien Tumininiju

As a parent who does *not* track every little thing their kids or spouse does, I love mSpy for the simple fact that I know when someone leaves or arrives (home or school) safely.

I get a notification on my Apple Watch. It’s no big deal. I’m not staring at a map 24/7 (like I believe most kids think parents do). I only downloaded when my teen started driving because I liked the crash alert feature.

I wish I had thought of it when I shopped for instacart (it would have been nice to know my husband could track me down if some crazy person locked me in their house... trust me. There were definitely some crazies that I was leery about).

I also don’t have to stand at the door waiting for the bus to come for the younger child because the bus drives through our home bubble on the way to the bus stop. I know if my kid isn’t home within 5 mins, something is probably wrong (as in, they missed the. Is and now I gotta hop in my car and pick them up at school. Again, nothing crazy).

Thanks for the peace of mind, this app!

by Carizma Rubinowiczop

As a family, this app has helped us keep up with o e another. No kore texting or calling to inform others of location or destination arrival. They can just check mSpy for themselves. As a parent, this allows me to view my teens whereabouts and know that she has arrived to practice and events safely. Love the 911 features and tracking in case of emergencies or breakdowns, especially if we are not certain of exact locations. Recommend mSpy for every family member. It allows children to view parent whereabouts if they are late for practice pickups.

by Zy'Nique

I don’t like mSpy when I try to use it I couldn’t get it hook up on the phone I was trying to put it on then I deleted from my phone to find out today that y’all are trying to bill my card for something I don’t have or give my permission to bill my card don’t know why you would bill me or have my card number to try to bill I will be try to find out who to contact about removing mSpy off my phone because if I deleted it why is it still on my phone where I can’t see it but it popped up when y’all couldn’t get any payments for it please don’t try to bill me again for this & I will investigate who to contacting about this it shouldn’t still be on my phone if I deleted it y’all can’t do that that’s against my privacy & I’m filing an complaint against Apple or whoever to remove mSpy & to stop payment sincerely JACQUELYN Lilley

by WizardWriter

BEWARE: mSpy updates to the cloud and that is how you are able to “see” apps like Snapchat and WhatsApp. However, neither of these functions work and when addressed directly with the company they REFUSED to refund money even though my request is within the time period required. If your child/spouse deletes ANY content prior to the phone backing up to the cloud, it renders mSpy useless and no information is provided. Does not work as advertised. Does not clearly state that this updates ONLY once a day. And does not work as described. Moreover, mSpy directs you to their website to use most of its functions. Rendering mSpy , again USELESS. DO NOT PURCHASE.

by D E E T A

Paid $9.99 and i can’t even track my child directly from the iPhone app itself. I need to constantly click on the link which leads me to their website. From there I need to log in to use the tracking feature. The contacts, text and other features don’t work. I need to constantly click on the link only to log in to a website to find another link that keeps giving me instructions to download mSpy again on google play and pay again. What am I not getting here? Am I setting this up all wrong? Ive pressed every single button and link available both on the phone app and the website. Seriously confused. Not what I expected.

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