Angi: Find Local Home Services Reviews

I’ve had some suspect dealings. One person came out and gave me a reasonable price. Then we he started he came back and said it needs some additional work. This is after the deposit and states he can’t insure the other part without doing this part. I had one person show up almost two hours late and didn’t call to notify me he was going to be late. this app has a policy they need to do better at informing customers about. I needed to have a section of drywall replaced. When he finally got there he asked me did I have the materials? No one comes out to your home and takes a look to tell you what your going to need. Somehow the customer is suppose to know what the workers will need. Getting a tv mounted is one thing but consumers are suppose to know what kind, size and quantities will be needed. Customers are suppose to know what kind of nails or whatever else they need to hang the drywall. They charged me for the job then when I complained they said the money is only for the labor we are suppose to provide the products needed. I was charged 400 to replace a section of drywall but instead al he did was mud the hole. I had to make a complaint to get refund. this app doesn’t ask you any questions about the job or confirm it was done correctly. I had to sit on the phone about an hour to make a complaint and then wait a couple days for someone to email me. Then they reduced the charge to 200 but didn’t refund me the difference but gave me a credit.

If you research a project, they want your info, which they will share however they want. This is pushed to contractors who will begin to hound you. HomeAdvisor gives out all your info and it is creepy!!!! It is nearly impossible to cancel a project to stop the hounds from chasing you! AND you can’t cancel your whole account! It’s like I am a prisoner! They listed 4 pros and after the first day, I counted 8 different pros who called me and left messages. 8! Why didn’t they tell me/reveal all 8 options! They try to hide their directory of pros, but then send your phone number, email, home address, etc. to businesses you never even saw matched!!!! I found a way to turn off email and phone number, but once those businesses have your info, they keep calling. Also, tucked away in Angi , in the account option, is the option to view their pros without starting a project (aka alerting the hounds)!
They called so many times, my iPhone automatically labeled them as Spam Risks. They have called, emailed, text messaged, left voicemails, etc. One guy even sounded rude and short tempered in his third voicemail! The appropriate thing as a pro is to call and leave a voicemail ONE TIME. Then if I want to call back, I will. I have black listed any pro who harasses me this way!

I used their single price service, where you say what you need, get a price, and schedule a time. Home Advisor finds the technician and sends them out. But they’re supposed to confirm ahead of time who is coming.

They never told me who would show up, Angi just said the technician’s name was “Homeadviser H.” 🙄 The phone number to contact them went to a recorded, “thanks for calling,” them hung up. When no one showed, I called the number that Home Advisor texted this morning to contact them, and after 15 minutes on hold the person who answered said she couldn’t help with their Single Price bookings. 🤦🏼‍♀️ After 5 more minutes on hold with the correct department, they asked for a bunch of personal information the previous CSR hadn’t needed and at about that time my service person arrived.

My technician had no idea he’d been connected to the job through Home Adviser. Turns out he’s an awesome dude, employee owned business, etc. But Home Adviser wouldn’t know any of that, because he was hired through a completely different middleman company and Home Adviser never bothered to actually find out who they were sending to their customer’s home. So I’ll never be using their worthless services again, and instead I’ll be asking this super cool dude for recommendations of other employee-owned businesses.

I’ve used them three times now, hoping that each time might be different (which I know is the definition of insanity). I hired an A/C company that had a good sales guy, but a lousy install team. The second time was for a landscaper, no one called. The last time was for stucco work and there was only one contractor who called. I almost hired him because “Hey, Home Advisor knows what they’re doing right?”. Well after consulting two other contractors who were a bit higher priced, I found out that the way in which he was suggesting to repair the home would have caused more expensive problems than doing it right the first time. There were no other stucco contractors on their list. I am only 10 minutes away from a city of 100k+ people and they couldn’t find two other contractors for the area? Then there are the constant emails asking for reviews, suggesting other project ideas, etc. Plus if you’re not careful, you’ll answer the phone and have to get pulled into a 5 minute follow-up call and apology.
Do what our parents and grandparents did for decades before the golden age of technology. Ask friends and neighbors, call out of a directory, get multiple bids, and go with your gut. Worst-case scenario, go to Yelp and get your ratings there. At least you won’t be hassled by constant follow-up.

I have tried to use Angi for two projects. The first project, none of the recommended “experts” ever bothered to contact me. The second time I setup an appointment using the apps pre-negotiated price and selecting from their schedule. They confirmed a 7:00 AM Friday morning appointment for the work. I took the morning off to be there. At 5:00 AM they sent me an email saying the appointment was canceled because they could not find a professional to meet my schedule. First of all, I selected a time and date from their available options when I set up the appointment. If those times aren’t good they should not offer them. Secondly to wait until 5:00AM the morning of to send out an email to cancel it totally unacceptable!!! I also received a text message 45 min prior to the appointment to say it was rescheduled for the next week. Again totally unacceptable! The kicker here to add insult to injury is that they already charged my Credit card for the service. I instantly requested reimbursement and was assured the charges were reversed and would show up in 3 to 4 days. At least they have that part of the process down well. It would appear they have lots of experience returning customers money!!

DO NOT WASTE YOUR TIME WITH Angi/SERVICE

I booked an appointment for snow shoveling services at 8am after a night of heavy snowfall. I needed my driveway and sidewalks shoveled. I am over 70 and have a hard time shoveling on my own. I got a several confirmation emails stating that my appointment was confirmed.

No one showed up at 8am, so I thought that they were just running late. I waited until the early afternoon to call them to see what the story was. The customer service rep tells me that based on their GPS, a contractor came out and stayed at my house for 30 mins and that the job had been done. When I complained that the job clearly had not been done, and that I could send them photos to prove that there is snow on my driveway, they offered to send another contractor out in 48 hours (which was their next available appointment). I can’t wait 48 hours because I have to get my car out to go to work, so I asked them to just cancel my appointment, at which point, I was informed that the contractor had already been paid and that I would only get 50% of my money back. Per their customer service rep, no exceptions could be made.

So now I’m out 50% of the cost of shoveling my driveway and I will have to find someone else to shovel it. PLEASE DO NOT USE HOMEADVISOR.

On many occasions, I have TRIED to find 1) someone for a project or service and 2) someone qualified. I’ll give 3 examples where it was anywhere from useless to a waste of time to hiring someone who had “verified” reviews but was one of the WORST “home pros” I hired in all of the people I have contracted to do work on my house in the past 2 years. 1) I wanted to get pro referrals for a bathroom remodel. I got one referral that was decent. All of the rest “didn’t have time”, and one came over smelling like a distillery to look at the job for an estimate. It took him 3 weeks to get back to me. Needless to say, I didn’t hire any of these people. Completely useless and a waste of time. 2) I had personal property to get appraised and, even though I was very specific with the search, they sent me real estate appraisers. There’s no way to even give them feedback that they need to improve their searches! —that was the waste of time. 3) here’s the biggie- I hired “25 painters” to paint my house 2 years ago using HomeAdvisor. They say they have verified reviews. BE CAREFUL. Look at other sites for reviews! This group took MONTHS to paint my house. They sent people that were clearly not painters and I had to continually keep lists of what they had missed. I will NEVER rely on HomeAdvisor for any work on my house again!

I contracted for two Roman shades to be repaired. The mechanism you pull on to raise them no longer functioned. Turns out one on them wasn’t broken. Just hard to use. On the second one, the chains that raise and lower the shade were stuck with the shade about halfway down. In the past, this needed to be brought in to a workshop but the guy said he didn’t need to. He spent about 45 minutes maybe more on the site. When he left he told me not to use it for at least 24 hours , and two days would be even better, as the glue had to dry.

I gave it three days. As I lowered the chain I heard a snap and the left side of the shade fell down as far as it could. The right side did not, so now the shade was at an angle, but very low so it blocks out the daylight. I tried to raise it but with the snapped chain nothing happened.

I called the company and was told they would give me $100 towards the next repair. But having just spent $150 for a worse situation than before my “repair “ I won’t accept. I feel that since it didn’t even a minute, they should send someone better to try again, or if they don’t have anyone who can actually fix it, then at least refund my money.

I downloaded Angi and have tried to use it a couple different times. I requested estimates from different electricians in order to have undercabinet lighting placed in my house. The first two contractors that I selected either never received any type of information from this app’s list or they just didn’t respond. this app’s list, of course, called to try and get me to use their Fixed Price option. I was not interested in that and stated that I wanted to meet with a contractor that was local. They called me back and set up an appointment with a five star rated contractor in Nashville. I was given an appointment time between the hours of 10 and 12 PM. I received an email and a text to which I was to respond and confirm that I was still available. I did to both. No one showed the day of the appointment and when I messaged the contractor in Angi , he probably called my phone, called me by the wrong name, and said that Angi had been messing up and he had no information about my appointment whatsoever. He then wanted to know if I wanted to talk a little bit about what I wanted to have done. I said no thank you and that I would find a different contractor. Absolutely ridiculous.

Many people in the reviews complain about the people they hire being inconsistent or unreliable. This may be true, although this gateway company makes it impossible for good, reliable businesses to get a start up. They get you on board with empty promises and then get all your money without a blink. They had us create a cap for the amount of leads so that we could budget and then continued sending leads that we would not use — hiking our bill up far beyond what we have the funds to pay for. When we called to get our bill down to the cap that THEY had us create, they refused to give us our money back for leads that we would not use and instead paused the account to stop more leads from coming in. That was better than nothing, so we went with it. Still frustrated. Then, maybe a week later, they took $266 out of our account without permission. We called to see what was up and they said they unpaused our account early but somehow still can’t give us our money back. Admitting fault without making it right is NOT a way to do business. We will never use home advisor again and I strongly recommend staying away before getting ripped off as well.

I needed sod laid in my yard. I gave a full description of what they would be working with; sloping ground, rocky soil, shade, no grass at all currently. One guy came by. He was not fluent in English and I live smack in the middle of the U.S., but okay. He then emailed me and said it would be $2200, and asked if I would be getting the materials. I replied that I had no idea what all was needed. He only texted me that it would cost $2200. Which I thought was cheap. I asked if it needed a whole layer of top soil, tree trimming or removal etc. I also said I had no idea what I needed to buy, that’s why I wanted someone to come do it, and I had no vehicle to get all the materials. He just said agin that it would be $2200 and asked if I wanted him to do it. I just said “No”. I also asked for a quote to tear out my driveway and pour a new one. No one ever came. Home advisor called and asked how the bid went. I told them no one showed up. They asked me if I wanted them to send someone else. I told them, “No” and I have now deleted Angi . My best advice is to use Thumbtack. I had a great experience there and don’t know why I bothered with Home Advisor.

I’ve been using Angi for about 2 years when it was home advisor. I got numerous pool repairs and a few large renovations completed with Angi and never had an issue. Recently I noticed it changed to this app and thought maybe I was getting the best of both worlds, having used Angie’s list before. I started a project and was told I had to contact support because of technical difficulties in my area. I contact support assuming I’d be like other times and was greeted with the worst customer service experience I’ve had. The woman on the phone read from a script verbatim, didn’t answer any questions because they were off script, and then after a good 10 minutes of trying to explain WHY I was calling she placed me on hold for 5 minutes then returned to tell me she couldn’t help me because of technical difficulties? She didn’t even know why I called? Just use a robot next time if that’s your aim. I’ve relayed this information to my social circles, we’re moving on. Good luck out there and I’d recommend making your own call list of trusted contractors, this apps heading down hill fast.

I get so furious when I see commercials for HomeAdvisor on TV bc I lost $1,600 paying some no name contractor that wasn’t even registered to the state of Ohio to pour a simple concrete shed pad for my house back in 2017. They apparently have money to spend on increasing the suckers in America to use their platform but have no program to help the homeowners that run into issues with the contractors. It’s a one way road folks. USE AT YOUR OWN RISK. When I left a review about my first time experience with Angi on a different website, they said the only thing they can do is deactivate their account (after the damage has been done). Nobody reads their terms and conditions they just skip thru it, the homeowners are taking a massive gamble everytime they use Angi. Do you want to lose $1,600 with a contractor that you met on here that constantly gave you excuses on why he didn’t show up over the course of a 3 month period? I sure didn’t. They simply changed their number and ghosted me. I have records to back up my claim. It just falls onto dead hands when I call customer service. AVOID AVOID AVOID !!!!!!

I signed up for HomeAdvisor and used Angi to look up some providers for lawn maintenance. I specifically said that all I was doing was planning and budgeting, and that I was not looking to be contacted yet. Within 24 hours of doing this, I received 5 phone calls from a provider regarding the service, and then the provider SHOWED UP AT MY HOUSE and knocked on the door. When I didn’t answer (I am 9 months pregnant and very uncomfortable), he knocked again every few minutes until I finally opened the door in my
pajamas and said it wasn’t a good time. I get that this man is trying to run a small business and support his family, but by signing up for Angi and simply looking up providers, I did not expect to be harassed. I obviously should have read the terms and conditions more closely.

Secondly, there is no straightforward way to close your account. I had to LiveChat with a customer service rep to request my account be closed... he said that the relevant team would be alerted and “initiate” the closing of my account. What the heck? Just close my account. I don’t want to be harassed any longer.

Within seconds of entering my info in Angi the phone started ringing with high pressure sales people on the other end. We are looking to replace 13 windows and we were matched with Sears who is $2k higher than any estimate I’ve gotten on my own, and a second company. The second company, ImproveIt, has horrible ratings everywhere BUT on Angi. The high pressure crap started from second 1 on the phone, both myself and my husband must be present...I explained 4 different times that this was not possible and finally just left it at “whatever.” They called again today to confirm an appointment for tomorrow and advised me it is their company policy that my husband must be here too?? I finally told them that I want nothing to do with their company. I’ve had much better luck googling window providers and picking them randomly than the info from Angi. They are providing the same people that are pushing too good to be true sales on TV and radio plus they confirmed in their follow up phone call that they don’t stand behind the companies they are referring. They get a referral fee for selling my info and then are done.

We had an emergency plumbing issue on a Saturday. The earliest this app could dispatch was Monday, but we still had to pay extra for the emergency request. When the “technicians” arrived, they didn’t even have a roto-rooter for a clogged pipe! They spent an hour sitting at the sink and staring at it turning water on and off. Then they went to the basement and disconnected the pipes. Then they left for parts, and after 2 hours they were gone, we called them wondering what was going on. They said they would not be coming back that day because the parts they needed didn’t fit in their car. They were going to have Home Depot ship the parts to us, and when the parts arrive, the techs would be coming back to continue working on the emergency plumbing issue. We tried calling this app. No response. Emailed this app. No response. this app has a Happiness policy, they supposedly guarantee the job will not be finished until customer is happy but they never even replied to our calls or emails. The issue was not fixed and the money was taken. No returns, no credits, no apologies! Will never use this service again!

I used Angi to bring in a repairman to fix my Refrigerator. He came in told me what the apparent problem was and left to come back another day with the part. A week later he came back and Pulled the refrigerator’s inlet valve out, but found out that he had ordered the wrong part or they sent him the wrong part. He left the back of the refrigerator open with all the hoses hanging and told me that he will be back with the new part. After a week he told me that the part is coming and he will be at my home around 6:00 PM to put everything back together. A few days went by and he didn’t show up. I sent him a text asking where he was, he told me tha he received the wrong part again and I should find someone else to come in and fix the refrigerator. Now, I’m left with a broken refrigerator and everything hanging in the back. He has also cut the tubes too short that I don’t know if we can put the new inlet valve in. I’m disgusted and very angry. My wife is going to contact the better bussiness bureau, but that won’t change anything, it will not fix my refrigerator. Will never use the HomeAdvisor app again!!!

I booked a housekeeper. Two hours before my appointment I got a message telling me my cleaning was rescheduled for 4 days later. I’m not mad that they cancelled, stuff happens. I get it. I’m irritated that nobody called to reschedule the service at a time that worked for me. They just sent me an email saying people were going to show up at my home, at a time I had no choice in. I cancelled the booking. Within a minute of receiving the verification the booking was cancelled, I received a text saying that a professional was on their way to my residence. I called to verify wether the booking was cancelled or if someone was coming to my home after all, I just got transferred to another department that put me on hold for ten minutes. I got tired of waiting on the phone so, just hung up. Nobody ended up showing so, I don’t understand why the sent a message saying someone was on their way. Now, I’m stuck trying to find a new service provider who will come on short notice and not having luck. Altogether, this is a sloppy, inefficient booking system.

I used Angi to set up services. It asked me to describe what I needed. I gave a detailed answer and submitted. The contractor who accepted the work called and asked me what I was looking for because nothing was submitted to him as to what I needed. I went over it with him he asked me to change to next day. I did. But Angi put it back out for someone else to take and the initial contractor could not take the job back. The second guy showed up at my door with again no clue as to what I needed. What tools he would need and it was clear he was not prepared to do the work
I wasted two days because of Angi. I still need the work done. I called and had them refund my money. I’m very upset and disappointed. On top of that I made the mistake of checking other parts of Angi out. I had clicked something about cabinet refacing but NEVER hit submit because I changed my mind. The last two days I’ve been getting a ton of phone calls from random numbers. Some people calling multiple times all wanting to give me a quote on cabinets. DO NOT use Angi!

First guy was just ok, complained too much, smoked and threw cigarette butts in my driveway. Couldn’t finish the job same day, so had to come out a second day to hustled me for more cash on the side to finish. Second “pro” had to replace 1 ceiling fan and couldn’t do it in two hours. First he shows up late, doesn’t wear a mask when I ASKED him to do so while in the house. Then he wears booties that we gave him because he doesn’t have his own. He walked outside while wearing them and came back inside. Takes his leisurely time doing I don’t know what with all his crap spread out in my living room before asking to charge for more time. Let me repeat, 1 ceiling fan. The only reason I didn’t do it myself is because I wasn’t tall enough and don’t have a ladder tall enough.

this app is a joke. I try to get support for thes ridiculous issues and come to find out it was subcontracted to another company called Handy. So now I can’t just simply provide feedback at my dissatisfaction with these “professionals” to hopefully have them up their handy man caliber.

I was shopping around for contractors to do some renovations and repairs. I’ve used other apps/websites (Angie’s List, Thunbtack) for similar things successfully in the past. At the end of answering all the questions, there was no contractors available to do what I was looking for, which was weird since it’s not a complicated job and there’s a quite a few general contractors around this area.

I tried again, and this time it found 2 contractors... both were not specialized in the work I wanted done and neither were the type I was looking for, nor were they local. Unfortunately, I couldn’t cancel the project on Angi . I eventually got an email asking how my project was going, and that’s when I finally was able to cancel. In the meantime, I kept getting calls from Home Advisor (not contractors) asking if they could send me recommended contractors, and by no surprise, the ones they recommend I contact are the same exact 2 that I didn’t want to use. I deleted Angi , and likely won’t use it again, they are really bothersome and will call you everyday to check on how your “project” is going, which might be nice for some people, but I just found really bothersome.

App needs a cancel project feature and a “do not call/contact me” feature.

I’m not sure why so many reviewers are such idiots- if you want to review Angi , you do it here. To review the contractor you hired *from* Angi , do it from that person’s/ company’s page *in* Angi ... it’s not HomeAdvisor calling you to check on the service, it’s the company you contracted with! It’s not HomeAdvisor setting the time of service, or calling to remind you, IT’S THE COMPANY YOU HIRED!!!! Seriously, how do you people make it thru the day without an ounce of intelligence or common sense?
Angi seems to work well so far, have several projects I’m trying to contract out, & HomeAdvisor helps me keep everything straight in my head, from which companies are contacting me for which project. I’d like it if I could delete companies I don’t hire, easily add a company to my contacts from Angi , & to be able to add appts to calendar from Angi . Otherwise, does what it should, WHICH IS TO CONNECT ME TO A CONTRACTOR OR COMPANY that can complete jobs around the house, & to collect reviews from others, about those companies, & list them so I can do research before inviting ppl i don’t know into my home.

I found HA when we started a couple of projects on my Dads house.
Someone outside of HA predicted an outrageous amount and a crazy way to do a job. I said no way and began looking for an electrician who I knew would have a better way. I found HA. Long story short got a call for one and he came out, quoted. Got another call and told the first guy what was going on and that we chose someone and he said great. He asked the price and said that was good and if I needed him to check he would. Both were great.
Next project Hot water Heater fiasco. Who knew. So I once again reached out to HA. Got a call, well a few and have someone lined up, once I sift through the craziness.
So far I have seen professional, licensed, honest and quality contractors. This will be my home for any and all future projects that they can cover.
I downloaded Angi to make it that much easier. OMG I have been sleeping on HA.

When I lived on Long Island, NY I used your service quite a few times. I had termites taken care of, I had windows, inside and out, washed, dried and left sparkly clean and lastly I had a large piece of furniture moved to a friend’s house. She had been a friend of my daughter since first grade and when I was moving South I gave her the furniture. I found someone from your site to do the job. I have been very pleased with your service.
For my move back to Long Island, I will probably need some help packing. Last winter I slipped on ice, broke my back and needed surgery to repair it. I am very happy with the result but I’ve discovered moving boxes back around, wrapping things up and then moving full boxes around has caused me some severe pain. My doctor is not happy! I have started packing boxes of fragile glassware to be shipped to my son to hold onto for me.

First the good. I was able to find an outstanding painter using this tool that I will be giving 5 stars to. I cannot say enough about Leonard Painting!
Now the bad. There is no way to cancel projects on here so if you are just browsing, looking for an idea on price.... vendors will be given your number and will start to call you. I MIGHT be doing tile work in the future and was looking for the price span that the tool gives you. The next thing I knew, people were calling me and I had to take my phone number out of the tool. So only look up projects you absolutely plan on doing, unless you want to be contacted. Also, I found out that Home Advisor charges those contractors about $50 if their name shows up when searching for a project. So whether you call them or not, they have to pay. I thought that was crappy and a little pricey. Hopefully, these contractors are getting enough leads to cover the cost. I’m not sure that I will use the tool again once my painting is done.

In theory Angi is amazing however they ask if you want to have professionals contact you or would you like to get a list of professionals. Naturally I click to give me the list however they gave my phone number out. I have been bombarded with phone calls nonstop to the point where I had to log into Angi and switch my phone number and put and I only want to be emailed. Mind you I had put in individual jobs and I’m having a house renovated so I had asked for over eight different kinds of professionals intern those eight types of professionals yielded between five and 10 matches so do the math on how many people were contacting me. I then found out that referrals are paid for by the professionals and that me not putting my phone number and was wasting their money since they were getting leads that had no end in sight that they had to pay for. I am going to be deleting Angi and going back to the old fashion Google search. It’s really a shame because like I said in the beginning in theory Angi and this idea is very smart but the execution is not.

I am so pleased with the job Retoration1 did to a section of my basement wall that had mold developing. I have a finished basement and it required a six foot section of the drywall to be removed. The Restoration crew were extremely careful when they came into the house, making sure to take preventive measures in preventing a mess. They were extremely efficient in completing the mold removal process and were very thorough explaining all processes of the job to me. Needless to say I was very happy with the results of the job.
I was very pleased with the cost of the job and there was no pressure on me when I was given an estimate prior to the job.
This was the first time I used Home Advisor to help with a project, and I look forward to using them again if I need help to fix a problem.
Thanks Home Advisor, and a big thanks to Restoratin1.

After working with HA for nearly 25 years in an array of successful home remodels and additions, I unfortunately stumbled onto a highly recommended HA contractor for a bath remodel which proved to be our worst nightmare. Beginning from day one where the contractor failed to show up without even a call, our 5-week max project turned into a 13- week remodel debacle covering all of 60-sq ft. Worst yet, the 3 calls I placed to my HA rep in Denver were never returned and the face to face meeting I had with our contractor after dealing with just 10 days of shear turmoil, I resigned myself to sucking it up and simply plowing thru whatever else lay ahead. Only 2 positive outcomes of the project - a second ‘independent sub’ from the contractor was brought in after 8 weeks to try and salvage/save our remodel (which he fulfilled with flying colors) and the project finally was completed. May 29 - Sept 14; an entire summers’ worth of frustration, turmoil and complete miscommunication - sorry HA, but after this mess, I may begin looking elsewhere for future references and help.

The girl on the phone was nice and helpful but that’s where it ended. The reviews I read on the people I was interested in we’re not available and we’re not taking any referrals. So I was transferred to a contractor that was available. The conversation started out very strange with like three hellos I’m saying is there anyone there. Then he spent five minutes and complained about being charged even when he doesn’t speak to anyone and how shocked he was I was a live person on the phone I assured him I was ready to discuss my project. Wow was I surprised at his prices. I have an 11x12 kitchen and my plan requires only 2 upper and 4 lower cabinets. This is not the kind of house that warrants at $35,000+ kitchen and that is not including appliances. One non load bearing 5ft wall removed. When I was shocked and said wow that’s a lot and I had to hear five minutes of how he has to pay everybody and overhead etc. etc. No wonder he was available.
Fortunately I was able to find somebody on my own that was reasonable and dependable.

I downloaded the HomeAdvisor App because I wanted to research Metal Roofing Professionals in my area. I went through the sign up process within Angi (name, address, contact info, type of project, etc...) & it said it was unable to verify my information. So I called the provided HomeAdvisor number for help, told the rep my issue & asked for help finishing the signup process for Angi . She was very nice, but was more interested in scheduling a Roofing consult appointment for me with the companies that she pulled up on her computer. I told her I was looking specifically for a metal roofer, was not ready to schedule any appointments yet & simply wanted some names of professionals to research independently. So she gave me 4 companies - but when I researched them, NONE were metal roofing installers. Only shingle roofing.
In Angi I don’t like having to provide my personal contact information (phone # & e-mail specifically) before I can see professionals in my area. I don’t want to be bombarded with phone calls or emails. I am giving a low rating because of the process & misinformation.