HOTWORX Reviews

This rating and review is on HOTWORX only! I love the gym. I like the 24 hour option of the gym, and the workouts are great! HOTWORX needs to be fixed. There aren’t constant updates on HOTWORX to fix the glitches. Also, as someone else mentioned, HOTWORX needs to allow you to book the whole sauna, not just one individual spot in the sauna. No one would feel comfortable working out with a stranger in a small sauna. When I joined the gym, they did mention that people didn’t usually book the sauna that someone had already booked unless they were working out with friends or people that they knew. I’m glad the gym I joined got that word out so people would have enough sense not to book a sauna with someone else they didn’t know. I will probably have to delete HOTWORX and download it again because I’m not able to schedule a work out session on HOTWORX , and it has another state as a location due to glitches with HOTWORX .

HOTWORX is terrible. You have to go through multiple actions each time to book an appointment or view appointments. It doesn’t integrate with MyFitnessPal or the iPhone Health app or any others. The DietTrax feature is not as extensive as they claim. I use MyFitnessPal because it integrates ALL of my health data, like basal metabolic rate and body composition. Not just weight alone. It also lets me upload recipes or manually add food based on the label info. I have not been able to do that with DietTrax. It also does not let you create recipes and rarely finds information when you scan a barcode. It also constantly crashes and doesn’t accurately record workouts and calories. I’ve started having to take a picture of my watch after each session to make sure HOTWORX logs it correctly. This needs a major overhaul. It’s sad because I work out 5-6 days a week and many other members also hate HOTWORX. It should be working to our benefit when we are putting in so much time. One of my gym friends is an app developer and she has so many ideas for how to improve this. It makes no sense why the company owners have this terrible app for such an amazing concept. All of the locations around me stay so busy, so you would think a successful business would put more into HOTWORX that is required for booking your workouts.

Aside from booking sessions, the functionality of HOTWORX is null. You can’t book sessions while in a session, you can navigate while in a session or an afterburn, you can’t see your sessions without logging in which takes 4 steps and you still have to choose a location even if you just want to see your upcoming sessions, the calories rarely record, the connection to the Fitbit or Apple Watch literally takes almost 20% of a 15 minute session. Navigating HOTWORX is cumbersome. There aren’t any easy ways to get to the simple info that you need or to book. If you want to book a last minute session while you’re there, you have to get in HOTWORX , go to the your sessions, then cancel a session, press yes to confirm, then go back to book a session, find your location, choose the option by time or session, and then book and by then the session has likely started. It’s a really horrible horrible app.

I love this app, but this review isn’t for this app, these reviews need to review HOTWORX itself. And HOTWORX is garbage. Every single person I know that goes to this app has the exact same issues and is always complaining and making jokes about how frustrating and silly HOTWORX is. In order to just view your upcoming appointments, you have to pretend to book a new appointment. Weird right? But to book a new appointment or view upcoming ones, you also have to first log in, again, even though you’re already logged in. It’s the weirdest thing. This is also only the case if HOTWORX will even let you click on Book An Appointment at all, because most of the time you click that button and it just throws errors. If you are a this app member you have no choice but to use HOTWORX, so please, oh please put some of our money into rebuilding your app so that it makes sense, is more intuitive and user friendly.

Maybe these 5 stars is on the establishment… which I also give 5 stars to, this app concept is unique and AWESOME… app needs work!! The calorie counting is a joke! It takes over HOTWORX … so If i book one session, And count calories with HOTWORX , And then I decide I want to work out a little more, I CANNOT enter the ‘book appointments’ feature because the thing is “counting calories”… and then after the workout is done you HAVE to go thru a 60 mins extra app hold for the “after burn” which you cant bypass because u lose all calories “counted” goes down to 0, so you are forced to wait the 60 mins until you can access anything else on HOTWORX … why don’t they just link the apple fitness to it and use ‘Its’ calorie count..
Oh, and so if you decide to work out another class, that class will go un-counted, because you can’t schedule it to be able to activate it in the calorie count….
Please fix it already! I was told by the manager there was a new release!! Where is it???

I love the this app facility, but their app could use a lot of improvements. It’s annoying that I have to log in every single time in order to make appointments or to view my current appointments. HOTWORX is so slow (especially since I upgraded to sweat everywhere). It takes five minutes or longer to load the location. I honestly thought it was not working the first couple times I tried, so I closed HOTWORX out and went back in, but the same thing just kept happening. Then, once I am able to log in, I can’t even click to make an appointment from the next screen that comes up. I have to hit “view appointments” and then click on the “book by session/time” on the next screen. Its like the two other buttons don’t work on the initial page. It’s also extremely frustrating that my garmin fitness tracker does not sync with HOTWORX. Garmin is extremely popular, but it isn’t integrated into HOTWORX? I don’t understand that. More improvements absolutely need to be made.

I absolutely love working out at this app however, I do not like using HOTWORX it’s in desperate need for an update. It would be nice when you sync your workout to your apple watch that after the workout completes it would log your calories burned correctly within HOTWORX . Once the workout has finished a notification is received, upon selecting record calories an error message appears stating the calories didn’t record properly (plus side you are able to update manually but if you accidentally select no then you can’t capture those calories). Also it would be nice once you’ve started your workout that you can toggle to other areas in HOTWORX especially at the end of a workout when your waiting for the timer to finish. It would be nice if you could earn after burn calories between sessions. These annoyance won’t keep me from working out at this app but HOTWORX really needs some work.

I find that HOTWORX works well for scheduling, however, the calorie tracking for workouts is terrible. I have asked this app staff about the number of calories showing up on my this app activity tracker and they agreed it wasn’t accurate. It also doesn’t integrate well with my Apple Watch, but you can’t JUST use the Apple fitness tracker if you want to participate in this app challenges or calculate after burn.

I recently rejoined this app for the heated workouts. I had trouble with HOTWORX and workout tracking before and the problems continue. I don’t understand how workout tracking can be an ongoing problem when it’s such a key element of the program. The only help I can find is on Reddit and those posts doesn’t answer my specific questions. There should be a help desk for troubleshooting or clear instructions for solving workout tracking glitchiness. Come on, this app! This is long overdue!

First off, I LOVE going to the this app studio!
But…. HOTWORX is tedious, not intuitive, clunky, and doesn’t provide a great picture of fitness data over time. I was excited to see a graph of my weight and fat % loss data, but they do a backwards bar graph where the first plot point is on the right (???) and each following plot point is left of it… the graph clearly doesn’t doesn’t follow basic mathematical principles. Won’t be using that part of the function. Next it was challenging to sort out how to set up and record your calories burned in a session… now that I have it down it is fine but so many steps. The scheduling set up is alright, no major complaints there except that I can’t tell if the rectangle slots you choose are supposed to give you the specific position in the sauna?
All in all, I LOVE this app, but get irritated about HOTWORX . Please work on updating it. Thanks!

HOTWORX needs to upgrade some of it’s functionality. First off, when it crashes you have no way to record your workouts and it happens often. That’s a big problem when one of your selling points is rebates towards your membership. Speaking of rewards, it is unclear how they work. The rewards are not anywhere in HOTWORX . I searched Reddit posts to find out the tiers. Sometimes my watch will have the wrong class, it will say yoga when I’m doing bands. I’m unclear if it has any correlation with the calories burned.
HOTWORX it’s self is basic. It would be nice for new members to have a description of the classes. Like what equipment you will need (bands, foam roller, etc.). I have to google the website to see the clip of a class. The only thing in HOTWORX is how the blast equipment works, which is a good start.
I will say that the option to book classes is straightforward and easy to navigate. The dashboard showing your calories is also nice when HOTWORX is working. Hopefully they will update HOTWORX in the near future.

Scheduling classes has become such a cumbersome task. Why do I have to go “Home” in between browsing which sessions I want to sign up for? The previous edition allowed users to toggle between session types and times in one window which allowed us to easily plan and sign up for classes. Having to go “Home” in between takes too long and then the slots are all off screen so you have to scroll over to see if there are open slots. Not to mention in the schedule sessions screen it’s all listed chronologically backwards and that is super annoying.
Please revisit the last edition and make edits from there. This update is too cumbersome and honestly sometimes I choose a home workout over this app based on whether I have time to deal with this nonsense or not.
There’s really no reason a business as large as this app should have a crappy app.
Do better for your members!

This review is about HOTWORX itself not the studio!! I love the studio however HOTWORX just is not user friendly! By now HOTWORX should be more upgraded to work better with Apple Watch. When i do work outs i do not finish the entires foam rolling after with hot bands or hot buns, I am ready to move on to my next work out so when you stop HOTWORX midway you do not get your calorie intact for that 15 mins that you did work out. Meaning i only get the calorie intact for my last work out then after burn. It take forever to schedule an appointment and if you wanna go back out to see another work out you have to hit home again then start all over. It’s honestly a hassle and they should really upgrade this. I love the studio however HOTWORX itself would cause me to get tired of going and move on to something else so i do hope they make some changes to HOTWORX within the next two month!!!

This review is for HOTWORX itself. As a this app member I find that it’s not very user friendly and could use some updates. Scheduled appointments should be visible and accessible right from the Home Screen. Instead you need to go into “book appointments>and press continue” in order to view what you previously scheduled. Just too many unnecessary steps for someone trying to quickly access what appointments they have and start the workout from there. This gym prides itself on getting more workout in in a shorter amount of time but I constantly find myself wasting time fumbling around HOTWORX trying to get to my sessions. Additionally, after you complete a session it asks if you would like to record your calories….this is an annoying question and should automatically record the calories burned. If you don’t agree it won’t log them. As a user why wouldn’t I want to record my calories if I’m using HOTWORX ? Then to top it off you can’t schedule new appointments while in the “after burn” mode. You have to wait a full 60 mins for that to finish before you can navigate to any other part of HOTWORX or else it will ask if you if you want to quit after burn or continue. Just so many little annoying things that again waste more time than needed.

So my gym just opened up and I’ve had the opportunity to try HOTWORX for a week now. I like the idea of having a leaderboard which motivates me to go to the gym. BUT to maintain status on the leaderboard you have to be able to record calories and that’s been a hit or miss opportunity for me. HOTWORX and watch don’t sync all the time therefore I’m missing calories which then keep me lower on the leaderboard. This fix is crucial if you’re attempting to motivate through a point system. I’ve spent minutes of my workout trying to sync with no success. Also, the workouts at the gym end before HOTWORX is done counting down. You can’t stop the workout or you lose your calories. This is a problem when doing workouts back-to-back. You can’t start the next workout recording until the previous one is done counting down. If having an app interconnected with workouts is the shtick, then HOTWORX really needs to work better.

No way to contact the company to let them know you’re having issues. Apple Watch had no problems before newest update. Now the watch syncs but does not record the data at the end of the workout. It asks me to manually input it because it’s showing “Inaccurate Calories” for every single workout and afterburn. When I go to manually input it, it’s hit or miss if it gives me the option to manually input it or if it force closes the application and I lose the workout all together. What’s the point of having an app that tracks your calories and “burn” and puts you in competition if you’re constantly having to repeat workouts or just lose the calories all together? I’m not the only one at my location who has complained about the new update. I’ve uninstalled HOTWORX , I’ve done all the tech support/troubleshooting options I can do on my own. It’s HOTWORX . And it needs to be fixed ASAP.

I find the this app app to not be as user friendly as it could be. Having to select your location every time you want to schedule a workout seems unnecessary. Saving your location would be much more effective and if you’re visiting numerous locations, you can change those, but for the average user, working out at one site, having the location saved would be a big plus! Also, having to go back “home” every time you want to see other workout schedules is a silly step. There should be a “back” button rather than having to go “home”. And a change should be made when choosing a time, it would be much more efficient to be able to see a range of times even if I chose 6:00 am, it would be so much more helpful to be able to see classes from about 5:00am until about 7:00am instead of having to go “home” and start a new search. Streamlining some of these processes would go a long way in customer satisfaction and ease of use of HOTWORX .

I love this app. I live for it, honestly. I go every single day. However, HOTWORX is very poorly designed. I hate how I have to log in and go through several screens every time I open HOTWORX . Also, there is no back or refresh buttons, which means you have to go back and log in again if you are trying to book an appointment and HOTWORX has been idle for several minutes.

The activity feature is a mess! If you want to record your this app calories from your Apple watch, you cannot simultaneously record a workout in the watch workout app. I hate this because I love tracking my workout data, and it’s not the same if I can’t do that on my watch. So, to get around this, I started manually recording the calories. It’s fine I guess, but you HAVE to input an after burn or else it doesn’t record your session calories. The after burn never works, it always significantly decreases the amount of calories I put in, and sometimes it even records negative calories!!! Also, you can’t do anything else within HOTWORX while you have a workout or after burn running.

Overall, I do hope this app will find some advanced developers because HOTWORX needs major improvements.

This review is not about the this app studios, it is solely about HOTWORX .
HOTWORX is not user friendly, there are too many steps to schedule or review upcoming appointments. HOTWORX doesn’t store or allow you to favorite a location, so you have to login, select country then choose your studio location EVERY TIME you login to schedule new or review upcoming appointments. The activity tracker component either does not connect to my Apple Watch or shows that it’s connected but gives a message that says the calories burned are incorrect so add them manually. The workout times shown on the tracker are also longer than the actual workout so you have to let it run until HOTWORX set workout time is complete before tracking after burn. Hopefully a more user friendly update will be coming soon.

I’ve been a member since 2020 at 2 different studios. The workouts are great and I may just be a lifetime member! They really are addicting. I have never wanted to work out more than while a member at this app🔥. It’s a 24 hour gym with HIIT and isometric workouts - all while in an infrared sauna (for 3). Now, I would not recommend 3 ppl it barely fits 2. And you SWEAT. 💦 I’ve been able to lose fat, tone muscle, and increase energy levels. I feel healthier physically and mentally. You also continue to burn calories an hour after your workout (called After burn).
Now to HOTWORX . I have gone through the different App updates. It’s nice to see they’re trying to work on getting HOTWORX to work properly - However.. it continues to be buggy. While it’s gotten better at not freezing and actually connects to my Apple Watch recording my workouts. It still seems to stop recording on my Apple Watch before my workout ends and then erases all my workouts on HOTWORX itself. I am then unable to find my workouts or continue to record the After burn. It also deletes any upcoming classes and says I have no upcoming classes. When I try to schedule it says I cannot since I have a schedule conflict (I’m assuming it still sees I have the upcoming class scheduled). Very frustrating! Please hire a solid coder to get this fixed! I’m assuming with all the this app popping up you’re collecting enough franchise fees to hire a qualified developer!

I love working out at this app and it’s great to have HOTWORX to book - it’s very easy to use.

One big flaw needs to be fixed though - if you use your app to record a workout and after burn you can’t leave that screen until it’s over without aborting the workout and it won’t track it. You should be able to track a workout in the background and still use HOTWORX . Perfect example - I forgot to click to start my after burn tonight when I worked out and just went into HOTWORX to schedule a workout for tomorrow. I had to quit the after burn so I could book for tomorrow - that’s just a bad design.

I would use my Apple Watch to track my workouts but it’s never worked on my watch - even when I got a newer watch a few months ago.

Love the amount of classes to pick from however would like to be able to reschedule class sessions if for some reason I am running early or late this way other members can easy pick up a open slot. Also I would like to see your gear store avaloble thought HOTWORX so I can order things like mats and towels as well as other gear right from within HOTWORX and have it where I can pick them up during staff hours or have them sent to my home. Also it would be great if you had some sort of digital sign in system that works thought HOTWORX this way staff would know who is in the building which would help when the front desk staff are busy helping other members.

Also the room scheduling there should be a restriction on how much time before a session starts that someone can book a room. I would say 15 minutes before should be effective this way members whole be required to book in HOTWORX or thought a community iPad system. Also I would like to have it were each sauna is locked to prevent those who do not have a session to be prevented from entering until it is almost time for there session.

Also it would be great to add 1-2 more sunnas this way workouts like hot bands would be more avaloble at the times I want to do this type of workout.

HOTWORX helps me track my workouts, and my progress over time! It definitely helps keep me motivated. It would be cool if we could message our friends locally through HOTWORX , and invite them to book with us(: Hotworxx is like a little workout club and it would be cool to be able to "friend" and message others through HOTWORX to invite them to workout and to challenge each other with leaderboards within your friendgroup/family! All around love HOTWORX ((: there are just ons of screenshots of it in my phone to go back and forth in the group chat hahaha

I am actually excited to get up in the morning and get my sweat on privately. Booking my workouts hold me accountable to show up and commit. I have a regular gym membership, but feel very self conscious about working out in front of people. At this app I workout with my friend or even by myself and I love it! I am a 50 year old menopausal woman and hate being hot so I never even considered hot workouts, until my friend forced me to lol. I tried it (for free) and I LOVED IT, so I signed up!! I’ve never sweat so much in my life. I book my classes through HOTWORX , show up, workout hard and record my burned calories that’s also linked to my Apple Watch. I leave feeling so proud of myself for showing up! this app is a brilliant concept and I’m ecstatic to be a new member.

I LOVE this app - it has honestly changed my life and I recommend it to anyone and everyone. However, HOTWORX makes me want to pull my hair out. Half the time it won’t connect and I continuously get error messages that the “data is in the incorrect format” whatever that means. I have an iPhone 13 and a Fitbit watch - HOTWORX seems to be just as terrible with both!!! The calories are never accurate, assuming I can even get my Fitbit to connect. I really love the idea of earning “rewards”, but I have lost so many calories because HOTWORX doesn’t work!! Please spend some money to hire an app developer for a complete overhaul. I love this app and wish HOTWORX was even half as good as the workout!