Contact Your Fitness Support

by Avid Walker

Purchased this item because it was one I could afford at the time. Also purchased one for my daughter. But my husband also purchased me a new iPhone. So on my walks I take my phone so I can listen to music. One day after my walk I compared my step count with my tracker and my phone tracker they were 2000 steps off. My phone had more than my tracker. My daughter said she had been doing some house work and her tracker did not count any steps at all for over 1 hr. Not very reliable. And I could not read my tracker outside at all. The light was not bright enough

by KS Family

I’ve had this activity tracker for a few days now and it has yet to record my sleep, which is one of the reasons I purchased this. I’ve synced it many times and it never gives me data on my sleep. I’ve tried to find ways to resolve this, but have not been able to online. It does, however, record my activity. When outside, it’s incredibly difficult to see the display. Not super impressed with this, but then again you get what you pay for... I’ll be happy when I’ve saved for and purchase a Fitbit again.

by Papaya_T

The first tracker I received was great. Loved that informed me of calls and texts and when to get moving. However, it kept coming off when I slept. It initially tracked my sleep, but after a week, it stopped tracking my sleep. It provided no sleep data

I purchased one for my boys since they were inexpensive and they wanted to track their steps as well. Well, their attention spans are short, so they lost interest quickly.
I used one of theirs hoping it would track my sleep. It didn’t track my sleep at all. I contacted NORTH and they gave trouble shooting tips, yet the tracker still doesn’t record my sleep data! Go figure. I will be upgrading soon and will pay a few extra dollars to get something that works properly. If you purchase one, don’t count on it tracking your sleep, only your steps, calls, text and inactivity.